Slight vibration on Acer Helios 300 2019

noqqen
noqqen Member Posts: 7

Tinkerer

edited November 2023 in 2020 Archives
Hi i recently (about 2 weeks got) an Acer predator laptop (Acer Predator 300 2019, I7, RTX 2060).

The fans are loud but i hear it's a normal thing on this model. However i can feel a very quick and slight vibration when i have my hand on the laptop. To give you an idea how slight it is, it doesnt make any noise and i can't get a object to bounce on the laptop because of it even when holding it up trying to allow it to.
The thermals look ok : 42° system when looking at videos and usually at 83° (to 89° at max) when playing games on fans set to auto.

So my question is not if the fans are working as the thermals are ok (or so it seems I think), but rather if this very slight vibration normal or if i should open the back to replace the fans or even get it checked up by someone that reallly know what he's doing.

Thanks

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited October 2019
    noqqen have you already optimized your windows and undervolted with TS and 89 its a bit too high you shouldnt be getting over 75/80'ish cpu and 70/75'ish  gpu check here for more info on undervolting and on my signature you can find the link to the youtube channel with videos on how to optimize windows and much more


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Do you feel the vibration when your PC is not connected to AC outlet?
    Trying to do my best here - Your happy Predator owner =)!
  • noqqen
    noqqen Member Posts: 7

    Tinkerer

    XdxD said:
    Do you feel the vibration when your PC is not connected to AC outlet?
    Nope when I unplug it the fans run slowly. I realize saying it's a vibration is a bit of an overkill it's just that i can say that the fans are running by touching the pad. They also make a high pitched noise but that's probably just the voltage that i should lower (But idk how ?)
  • noqqen
    noqqen Member Posts: 7

    Tinkerer

    xapim said:
    noqqen have you already optimized your windows and undervolted with TS and 89 its a bit too high you shouldnt be getting over 75/80'ish cpu and 70/75'ish  gpu check here for more info on undervolting and on my signature you can find the link to the youtube channel with videos on how to optimize windows and much more
    I'll undervolt the cpu but the thing is that even on idle at 40° i can feel that the fans are running.
  • noqqen
    noqqen Member Posts: 7

    Tinkerer

    Should you not be able to feel when the fans are running by touching the laptop ?
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    noqqen said:
    Should you not be able to feel when the fans are running by touching the laptop ?
    I can feel it only when I concentrate my attention towards it. Other time, improper grounding leads to minor shocks or "vibration" from the silver lining on my G3-572.
    Trying to do my best here - Your happy Predator owner =)!
  • noqqen
    noqqen Member Posts: 7

    Tinkerer

    Ok i'll just get it to an IT store to see if the fans are just misplaced or something thanks it doesnt seem like its a big issue but i was just concerned that the vibrations would damage the components on a long term basis but it's not urgent ;)
  • Luchodefi
    Luchodefi Member Posts: 5

    Tinkerer

    Hi @noqqen, could you solve the issue? Because I am having the same problem and I can’t find an answer anywhere!! 
  • MishRahman
    MishRahman Member Posts: 2 New User
    Hi Im also hearing a very slight vibration from the GPU fan of my predator helios 300 device RTX 2060 which is nearly 2 months old. While tilting the device at some point it is stopping . I am really worried about the issue. Somebody know how to resolve this ? Or what actually is the cause to this issue?