Iconia A3-A20 screen rotation

BabalooBabaloo Member Posts: 3 New User
After my daughter broke the screen of her tablet, I bought a new one and installed. 
Everything is working fine, same quality and response as the broken one (the "new scrren" comes from another tablet same model and even the part numbers are the same).
Problem is the auto rotation of the screen stops working ( the option is active).
The screen is fixed in the position of the tablet when turned on. If you put the tablet in portrait position, the screen is in portrait.  If you turn it off and turn it on again holding it in landscape position, the screen appears in landscape. 
Don't know what could be wrong and if somebody may had an idea of what I need to check, will be great. 
Just to mention that already wipe the system, no new updates pending, etc.
Thanks for your help. 

FAQ & Answers

  • Acer-WilliamAcer-William Moderator Posts: 245 Moderator
    edited October 2019
    Babaloo

    Hi,

    Please find the details below:

    If the screen does not rotate to match the orientation of your tablet, please make sure the Rotation lock switch is not in the lock position. The rotation lock is located near the volume buttons, as shown in the following image:

    image

    Please note that some applications do not support the rotation and may prevent the screen orientation from rotating even when the rotation is not locked.


    If the comments are helpful please click on "like"

    If the comments resolves your issue please click on "yes"

  • BabalooBabaloo Member Posts: 3 New User
    The Iconia A3-A20 doesn't have any rotation lock button. Tablet was wiped out or restored, (if you can call it that way), a few times. There's no strange software added apart from the pre-installed in the system by Acer.
    Any other ideas?
  • BabalooBabaloo Member Posts: 3 New User
    No ideas???
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