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FAQ & Answers
1. Run the Power troubleshooter
This helps to find and fix issues with your computer’s power settings. To do this:
You can’t open Control Panel on Windows 10? Take a look at this step-by-step guide to find a solution.
2. Perform a power cycle on your laptop
In the particular case that your laptop’s battery won’t charge at all, you can follow the steps in this useful guide to get past the problem.
3. Update your BIOS
If you get the ‘No battery is detected’ alert on your computer, there may be a problem with the chipset board, so you may have to check and install the latest available BIOS update and chipset drivers for your device.
Note: When you’re updating the BIOS, ensure the battery is present and your AC adapter is plugged in.
If the problem persists, then most probably the issue might with the hardware. In which case, contact your computer’s manufacturer.
4. Check the battery and ACPI settings
It could be that your battery is aging, and may not show up in the BIOS. But, check ACPI settings first to see if the battery shows there. To do this:
Note: If you have access to another battery, try it in your computer and see if your computer is the problem, or the battery. Try your battery in a different computer also to see if it’ll be detected or not.
If you encounter the ACPI_DRIVER_INTERNAL error on Windows 10, fix it easily by following the steps in this complete guide.
5. Do a battery driver reset
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