I recently purchased an Acer Spin 5 SP515-51N-54UU. It has a USB type C 3.1 gen 2 port. According to the manual I'm supposed to be able to charge the laptop using DC power input over the USB-C. However, whenever I plug in a power input over USB-C, nothing happens. The software itself doesn't tell me the battery is charging and the charging light on the side of the laptop doesn't turn on either.
Did I do something wrong, is it impossible to charge over USB-C unless I purchase the Acer USB-C wall plug charger, or does the software/charging light simply not register the fact that the battery is being charged over the USB-C connection whilst it is in fact charging? The software does register the battery being charged whenever I plug in the seperate DC-jack from the AC adapter and the charging light does turn on.
Thanks in advance for your feedback!