Acer Aspire 7 A715-72G-798H Freezes completely in video games.

IWasZack99
IWasZack99 Member Posts: 1 New User
edited August 2023 in 2019 Archives
Recently purchased this laptop and have been experiencing entire system freezes when playing video games through Steam. The only way to resolve the freeze is to do a hard reset with the power button. 

Answers

  • Jack22
    Jack22 ACE Posts: 4,096 Pathfinder
    @IWasZack99
    Just check the below thread, there are few steps which might fix your issue
    https://community.acer.com/en/discussion/545928/aspire-7-a717-71g-50cv-micro-freezes

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  • owenlml
    owenlml Member Posts: 4 New User
    I also have the same problem. Randomly freezes during gameplay and I have to do a hard reset. I tried the method in the thread and it didn't work.
  • owenlml
    owenlml Member Posts: 4 New User
    I also have the same problem. Randomly freezes during gameplay and I have to do a hard reset. I tried the method in the thread and it didn't work since it isn't a freeze lag. It's a complete freeze which needs a hard reset.