Aspire 7 A717-71G-50CV micro freezes

Bungis
Bungis Member Posts: 5 New User
edited November 2023 in 2019 Archives
Hi,

I have been having a problem with my laptop stuttering/freezing for some time now. The problem appears in all kinds of games demanding and not so, Heroes of the Storm, Skyrim, Deponia, Factorio and Fallout Shelter to name a few. I haven't noticed it when not playing. When the freeze happens my disk usage jumps to 100%, which would indicate a problem with the disk. Moving the game to the SSD fixed it, but since there is very limited space it is not really a permanent solution.

I have run CrystalDisk Info and it says the health of both of my drives is good, attached is a screenshot of the SMART information. Any tips on what to try next, or is there anything that can be done other swapping the drive? Thanks

Best Answer

  • Bungis
    Bungis Member Posts: 5 New User
    edited June 2018 Answer ✓
    This problem was driving me nuts, but finally managed to find a (so far) working solution for it in this thread: http://www.tomsguide.com/answers/id-1980462/msi-laptop-freezelags.html

    In short, all I needed to do was in CrystalDiskInfo under AAM/APM Control, move the slider of APM all the way to the right(FEh) and hit enable. As I understand this causes the drive to not go into some power saving sleep mode. I had already previously set the drive to never sleep from windows power settings, but it had no effect. This program seems to actually force it to not go to sleep.

    Haven't had any side-effects yet, no overheating or such things. I don't understand this fix well enough to promise that it doesn't have an effect on drive lifetime, but for me this works and I am happy that my computer is finally usable as it should be.

    I couldn't find a way to solve or close this ticket, but it is solved in case somebody wants to close it.

Answers

  • Bungis
    Bungis Member Posts: 5 New User
    edited June 2018
    Apparently I missed by edit timer so here are my specs and the SMART info

    Core i5 7300HQ @2.5GHz
    Geforce GTX1060 6GB
    16GB DDR4
    Win10



  • Bungis
    Bungis Member Posts: 5 New User
    edited June 2018 Answer ✓
    This problem was driving me nuts, but finally managed to find a (so far) working solution for it in this thread: http://www.tomsguide.com/answers/id-1980462/msi-laptop-freezelags.html

    In short, all I needed to do was in CrystalDiskInfo under AAM/APM Control, move the slider of APM all the way to the right(FEh) and hit enable. As I understand this causes the drive to not go into some power saving sleep mode. I had already previously set the drive to never sleep from windows power settings, but it had no effect. This program seems to actually force it to not go to sleep.

    Haven't had any side-effects yet, no overheating or such things. I don't understand this fix well enough to promise that it doesn't have an effect on drive lifetime, but for me this works and I am happy that my computer is finally usable as it should be.

    I couldn't find a way to solve or close this ticket, but it is solved in case somebody wants to close it.
  • brummyfan2
    brummyfan2 ACE Posts: 28,444 Trailblazer
    Bungis said:
    This problem was driving me nuts, but finally managed to find a (so far) working solution for it in this thread: http://www.tomsguide.com/answers/id-1980462/msi-laptop-freezelags.html

    In short, all I needed to do was in CrystalDiskInfo under AAM/APM Control, move the slider of APM all the way to the right(FEh) and hit enable. As I understand this causes the drive to not go into some power saving sleep mode. I had already previously set the drive to never sleep from windows power settings, but it had no effect. This program seems to actually force it to not go to sleep.

    Haven't had any side-effects yet, no overheating or such things. I don't understand this fix well enough to promise that it doesn't have an effect on drive lifetime, but for me this works and I am happy that my computer is finally usable as it should be.

    I couldn't find a way to solve or close this ticket, but it is solved in case somebody wants to close it.
    Hi,
    Thanks for posting your fix, please click "Accepted Answer" to close the thread.
  • Bungis
    Bungis Member Posts: 5 New User
    H,

    I assumed there would be such a button somewhere, but I am having some serious troubles finding it. First I thought that I probably can't accept my own post as a solution, but your post also doesn't seem to have the option as you an see from the below screenshot. Am I missing something essential or should the button be in your post? I am logged in, but is there some step I need to do to be able to accept answers? I am a pretty new user if that matters, only 4 posts so far.


  • KeMRu
    KeMRu Member Posts: 29 New User
    This problem with E5-575G laptops too. Bios doesn't have APM function. APM need disable in BIOS.