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How to restore Nitro 5

MikeMolMikeMol Posts: 1Member Newbie
My son has an Acer Nitro 5 laptop.  He downloaded chromium and bytefence from a website.  Now his laptop is extremely slow.  We can not access settings and are unable to reach the troubleshooting section by holding shift and restarting the computer.  We do have a warranty but are currently visiting overseas so we can not take it to best buy.  I can access the bios, so is there a way to make a bootable usb with all the correct drivers??  We would appreciate any help you could give us

FAQ & Answers

  • SvomSvom Posts: 3Member New User
    The Same with my 

    Nitro AN515-51 model

  • SvomSvom Posts: 3Member New User
    this video really helped 
  • andylbandylb Posts: 384Member Seasoned Practitioner
    edited July 12
    MikeMol said:
    My son has an Acer Nitro 5 laptop.  He downloaded chromium and bytefence from a website.  Now his laptop is extremely slow.  We can not access settings and are unable to reach the troubleshooting section by holding shift and restarting the computer.  We do have a warranty but are currently visiting overseas so we can not take it to best buy.  I can access the bios, so is there a way to make a bootable usb with all the correct drivers??  We would appreciate any help you could give us

    I don't think this is a Graphics Card problem. Uninstall Chromium and Bytefence open Control Panel/Programs then report back

    Please click "YES" to "Did this answer the question" if my answer helped solve your problem. 

    click "Like" if my answer was just helpful 

    Thank you and have a blessed day  B)


  • SvomSvom Posts: 3Member New User
    The same issue occurred with me and uninstalling it made no change in the lack of speed the computer was.
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