Hello, I have an Aspire S7 391 with a problem that it frequently hangs/freezes since Windows10 V1809 & V1903 attempted to download upgrades. Both updates failed. The only way to reload is to perform a hard processor reload. I have spent nearly 3 days with Microsoft IT to attempt to fix the problem. The last option was to do a complete rebuild and reload V1803. Even this didn't work successfully. I still have a laptop that doesn't shutdown properly, I have to manually press the power button to shut down the processor. Microsoft's last suggestion was to take the laptop to their IT/store in Sydney and maybe they can help.
Any ideas or suggestions would be appreciated. Lily