Laptops restart automatically

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Answers

  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    Do you have normal startup bootlogging enabled. If not, please enable it from the advanced startup menu so we can take a look at the boot log and see what might be loading that's causing the problem in normal mode. Jack E/NJ

    Jack E/NJ

  • Deepanshu_Arya
    Deepanshu_Arya Member Posts: 14

    Tinkerer

    JackE said:
    Do you have normal startup bootlogging enabled. If not, please enable it from the advanced startup menu so we can take a look at the boot log and see what might be loading that's causing the problem in normal mode. Jack E/NJ

    JackE said:
    Try re-seating the RAM module several times to try to clean its contacts. Jack E/NJ
    there is no such option in my advance boot menu


  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    Press WIN+R. Enter 'msconfig'. Click Boot tab. Checkmark bootlog box. Jack E/NJ

    Jack E/NJ

  • Deepanshu_Arya
    Deepanshu_Arya Member Posts: 14

    Tinkerer

    JackE said:
    Press WIN+R. Enter 'msconfig'. Click Boot tab. Checkmark bootlog box. Jack E/NJ
    thanks, I enabled it but where will I find the logs?
  • Deepanshu_Arya
    Deepanshu_Arya Member Posts: 14

    Tinkerer

    JackE said:
    Press WIN+R. Enter 'msconfig'. Click Boot tab. Checkmark bootlog box. Jack E/NJ
    my boot log:

  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    Boot to safe mode again. Press WIN+R. Enter 'mdsched.exe'. Post results. Jack E/NJ

    Jack E/NJ