Examples: Monday, today, last week, Mar 26, 3/26/04

Chromebook 15 (CB5-571) screen going blank intermittently - hinge problem. Self fix?

zsazsazsazsa Posts: 1Member New User
Hello.  I have the giant white Acer Chromebook 15.  It's already had the touchpad replaced once under warranty, will surely eventually need it again, but for now it's okay.  My problem is that the screen is intermittently flashing and then going black.  I know it's a hinge problem, because it is affected by jiggling the hinge, or slightly opening or closing the hinge.  It can be reset and brought back up by closing the cover completely and re-opening it.

Is this something that I can fix myself?  The machine has seen heavy duty for a couple of years now, but it's still very useful to me, so if it can be fixed cheaply, I'd like to keep it.

FAQ & Answers

  • Jack22Jack22 Posts: 1,642ACE Pathfinder
    @zsazsa
    Try the below step:

    Hard reset your Chromebook

    For most Chromebooks, follow the steps below:

    1. Turn off your Chromebook.
    2. Press and hold Refresh Refresh + tap Power Shut down
    3. When your Chromebook starts up, release Refresh Refresh.
    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • Jack22Jack22 Posts: 1,642ACE Pathfinder
    @zsazsa
    Still after doing the above step if you think its the hinge problem than you need to send it in for repair to Acer repair center

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
Sign In or Register to comment.

Who's Online214

151424
151424
AbhiBuilds
AbhiBuilds
Acccer
Acccer
Acer-Micha
Acer-Micha
andylb
andylb
anita007
anita007
ASAFGG
ASAFGG
Balatekie
Balatekie
Buzzword999
Buzzword999
Clientsi
Clientsi
craftilyvessels
craftilyvessels
JackE
JackE
MaClane
MaClane
Pablogon
Pablogon
vorob
vorob
+199 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Intel Extreme KAtowise 2019
Predator Join the forum discussions on our
Predator line of products.
Find out about the Acer ACE program.