Predator Sense Not Opening!

darthrahuldarthrahul Member Posts: 1 Newbie
I think this came after a Windows Update, but ever since the Predator Sense app doesn't open.
It shows the opening animation but the actual software never opens.
And yes, before you say it, I have updated all drivers, including the latest BIOS update.
Model - Predator Helios 300 (G3-572)

FAQ & Answers

  • XdxDXdxD Member Posts: 1,209 Overclocked Contributor
    I think this came after a Windows Update, but ever since the Predator Sense app doesn't open.
    It shows the opening animation but the actual software never opens.
    And yes, before you say it, I have updated all drivers, including the latest BIOS update.
    Model - Predator Helios 300 (G3-572)
    Close that animation by clicking on "x" and try starting Predator Sense 2 times. On 2nd try, it should open.
    Trying to do my best here - Your happy Predator owner =)!
  • OpticDemonOpticDemon Member Posts: 9 New User
    I think this came after a Windows Update, but ever since the Predator Sense app doesn't open.
    It shows the opening animation but the actual software never opens.
    And yes, before you say it, I have updated all drivers, including the latest BIOS update.
    Model - Predator Helios 300 (G3-572)
    Same model, same problem, can't find any solution. Please help ASAP!
  • xapimxapim ACE Posts: 5,625 Pathfinder
    edited May 2019
    I think this came after a Windows Update, but ever since the Predator Sense app doesn't open.
    It shows the opening animation but the actual software never opens.
    And yes, before you say it, I have updated all drivers, including the latest BIOS update.
    Model - Predator Helios 300 (G3-572)
    Same model, same problem, can't find any solution. Please help ASAP!
    The solution its in this community it was found last year its just a matter of using the search box

    https://community.acer.com/en/discussion/558409/fix-for-predator-sense-failing-to-open-on-windows-10


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • PaYaPaYaPaYaPaYa Member Posts: 2 New User
    I tried everything but still my PS after loading the PS UI wont show up :( anyone can please
  • Nero21Nero21 Member Posts: 164 Skilled Fixer
    PaYaPaYa said:
    I tried everything but still my PS after loading the PS UI wont show up :( anyone can please
    Create your own new topic 
  • xapimxapim ACE Posts: 5,625 Pathfinder
    PaYaPaYa as it was said you would be better opening a new thread but try this one


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • kaiser313kaiser313 Member Posts: 1 New User
    I have a predator Helios 300 2019 the I7 config and the predator sense does not work at all. i've tried all the fixes I could find online and even updated it to the latest version 3.00.3138 still nothing. it just shows the starting page with predator logo and just goes away. all the processes run in the background but the interface doesn't show up and I can't control fan speeds. anyone has the same problem? is there any fix? please help me! :( 
  • xapimxapim ACE Posts: 5,625 Pathfinder
    kaiser313 i suggest you open your own thread in order to get proper help


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • ノミヌノミヌ Member Posts: 1 New User
    Go to acer website. Download the latest pradator sense setup and remove the current one and reinstall. It worked for me.
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