acer aspire E5-573G touchpad in advanced mode is not working

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Answers

  • Destroyer_mg
    Destroyer_mg Member Posts: 19

    Tinkerer

    edited May 2019
    Touchpad option in settings is absent not shown here. Because In advanced mode driver is not responding, error code 1O. I2C HID Device not working. There might be an incorrect driver choosing by the window itself.
  • It will only appear when you upgrade windows! I would like to know if you can now enlarge, decrease, make the gestures with the mouse?
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                                                     egydiocoelho Trailblazer
     
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  • Destroyer_mg
    Destroyer_mg Member Posts: 19

    Tinkerer

    no touchpad option is shown here because driver is not responding as you shown in images. Error code 10. There might be an incorrect driver choosing by windows itself
  • Have you tried uninstalling and deleting the driver the touchpad like this? Only Example:

    Then restart the notebook and let windows download the correct driver!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Destroyer_mg
    Destroyer_mg Member Posts: 19

    Tinkerer


    No touchpad option is here
  • Why your windows is outdated! Update windows and check my previous tip!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Destroyer_mg
    Destroyer_mg Member Posts: 19

    Tinkerer

    my window is already updated. As u have mentioned in earlier post by installing driver using a method, I never tried this method to install a driver please help me for this..
  • Have you tried uninstalling and deleting the driver the touchpad like this? Only Example:

    Then restart the notebook and let windows download the correct driver!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Destroyer_mg
    Destroyer_mg Member Posts: 19

    Tinkerer

    not worked for me still got a problem
  • brummyfan2
    brummyfan2 ACE Posts: 28,444 Trailblazer
    edited May 2019
    In mice and other pointing devices, option is same as shown in your photograph...
    Hi,
    My snips are only to show how they look and my system is different from yours, I wanted to know the touchpad driver in your laptop and from your snip it's Elan driver.
    I would suggest you to reinstall Serial IO driver, go to Acer support site and download it, then go to Device manager, expand System devices, right click Serial IO I2C host controller, go to Properties and click Driver tab, uninstall the driver, then install the downloaded driver( mind you your driver version is different from mine).
    https://www.acer.com/ac/en/GB/content/support-product/5977?b=1

  • Destroyer_mg
    Destroyer_mg Member Posts: 19

    Tinkerer

    In mice and other pointing devices, option is same as shown in your photograph...
    Hi,
    My snips are only to show how they look and my system is different from yours, I wanted to know the touchpad driver in your laptop and from your snip it's Elan driver.
    I would suggest you to reinstall Serial IO driver, go to Acer support site and download it, then go to Device manager, expand System devices, right click Serial IO I2C host controller, go to Properties and click Driver tab, uninstall the driver, then install the downloaded driver( mind you your driver version is different from mine).
    https://www.acer.com/ac/en/GB/content/support-product/5977?b=1

    I have done this as u mentioned but nothing is going to happen...
  • Have you tried reinstalling windows by pressing alt + f10 before the Acer logo?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)