My computer has a black screen with 'no bootable device found ,Bootable disk for Acer Aspire 3

24

Answers

  • AliPScott
    AliPScott Member Posts: 35 Troubleshooter
    Here are a couple to screen shots
  • JackE
    JackE ACE Posts: 45,092 Trailblazer
    Was the screen on the right with 2 partitions presented to you when Win10 setup first asked which partition to install itself? Jack E/NJ



    Jack E/NJ

  • AliPScott
    AliPScott Member Posts: 35 Troubleshooter
    Yes it was, and when we selected the large partition, Windows started to install and copy the files but stopped because it said it cannot format the disk.
  • Nanashi
    Nanashi Member Posts: 18 Troubleshooter
    Do you have a spare HDD? try installing the OS there. 0x80070057 usually occurs when you are "trying to install a Windows operating system and the System Reserved Partition is corrupted."
  • AliPScott
    AliPScott Member Posts: 35 Troubleshooter
    Do you mean an external HDD? And if so would that then need to be plugged in every time we wanted to use the computer? 
  • Nanashi
    Nanashi Member Posts: 18 Troubleshooter
    No, internal HDD.
  • AliPScott
    AliPScott Member Posts: 35 Troubleshooter
    No, I don't have another internal HDD.
  • JackE
    JackE ACE Posts: 45,092 Trailblazer
    Does the Win10 installation USB stick that you created have repair or advanced options or other menu when it first boots up? Jack E/NJ

    Jack E/NJ

  • Nanashi
    Nanashi Member Posts: 18 Troubleshooter
    Hmm, Repairing the OS won't do either since from the looks of it he already deleted the partition/s where the OS is installed.
  • Nanashi
    Nanashi Member Posts: 18 Troubleshooter
    edited May 2019
    My guess is that the HDD is faulty but in this case I cant verify which part(either HDD, HDD Cable(?), or the Motherboard HDD Socket) hmm, most likely HDD itself.

    Edit: Try deleting the partitions and install the OS again.
  • JackE
    JackE ACE Posts: 45,092 Trailblazer
    Please. We're not trying to repair the OS. We're trying to get to the command prompt or other means to clean and repartition and reformat the drive using diskpart via the installlation USB. Jack E/NJ  

    Jack E/NJ

  • AliPScott
    AliPScott Member Posts: 35 Troubleshooter
    There were 2 partitions and we deleted the smaller one burnt recreated it again when we tried to install the windows. When it said windows could not format a partition on disk 0 error code 0x80070057
  • JackE
    JackE ACE Posts: 45,092 Trailblazer
    Can you get to an X:> command prompt with the installation USB drive? Jack E/NJ

    Jack E/NJ

  • Nanashi
    Nanashi Member Posts: 18 Troubleshooter
    So that was your intention, I am sorry as I was just trying to help the guy with the little knowledge that I have. @AliPScott try doing this if you dont know how to enter command prompt.. boot the flash drive then press shift f10 that should open the command prompt.
  • AliPScott
    AliPScott Member Posts: 35 Troubleshooter
    JackE
    when the usb is in it takes me straight to the page for agreement to use. If you can tell me how to get to an X:> prompt I will give it a go.
    If I don't have the usb in it it now comes up with 'missing operating system 
  • AliPScott
    AliPScott Member Posts: 35 Troubleshooter
    Just done shift f10 and I now have this 
  • JackE
    JackE ACE Posts: 45,092 Trailblazer
    OK. At the X:\sources> prompt, enter 'diskpart'. The Diskpart> prompt should appear. At the diskpart> prompt enter 'list disk' . Then post screenshot of result. Jack E/NJ

    Jack E/NJ

  • AliPScott
    AliPScott Member Posts: 35 Troubleshooter

    I have done as instructed and the screenshot above is the result
  • JackE
    JackE ACE Posts: 45,092 Trailblazer
    OK. At the diskpart> prompt
    (1) Enter 'select disk 0'
    (2) Enter 'list volume'

    Post screenshot of result. Also, if you have a USB stick plugged into the machine, please remove it. Jack E/NJ

    Jack E/NJ

  • AliPScott
    AliPScott Member Posts: 35 Troubleshooter
    Done , I have just removed the usb too (after I took the picture)