ACER ASPIRE E BATTERY Acer Aspire E5 575T)

Nanny
Nanny Member Posts: 34

Tinkerer

edited September 2023 in 2019 Archives
I did a power reset on my Acer Aspire E5 575T and now the battery does not charge. Please help. Thanks
«1

Answers

  • JackE
    JackE ACE Posts: 44,852 Trailblazer
    Why did  you feel the need to do power reset in the first place? Jack E/NJ

    Jack E/NJ

  • Nanny
    Nanny Member Posts: 34

    Tinkerer

    I bought a program and it wanted me to do the power reset
  • JackE
    JackE ACE Posts: 44,852 Trailblazer
    What program? Jack E/NJ

    Jack E/NJ

  • Nanny
    Nanny Member Posts: 34

    Tinkerer

    Tweaking.com
  • JackE
    JackE ACE Posts: 44,852 Trailblazer
    Nanny We've been through this before on your other thread. https://community.acer.com/en/discussion/comment/655650/#Comment_655650   You must reset the system as Tweak has apparently corrupted Windows. On boot, tap the F2 key to enter into the BIOS menu again. Make sure the F12 and D2D options are enabled in the BIOS main tab. Then F10 to save settings and exit. Then shut the machine off again. Then turn it back on and immediately press and hold the ALT key while tapping the F10 key. A recovery screen should appear as in the video below, If it doesn't appear, you're going to have to purchase the ACER recovery USB stick from the ACER CAnada on line store. Cost is around $50. https://store.acer.com/en-ca/erecovery/rcd/ Jack E/NJ





    Jack E/NJ

  • Nanny
    Nanny Member Posts: 34

    Tinkerer

    My computer is working fine. It is the Battery that I'm having problems with
  • JackE
    JackE ACE Posts: 44,852 Trailblazer
    >>>I did a power reset on my Acer Aspire E5 575T and now the battery does not charge.>>>

    (1) What was the problem with the battery BEFORE tweaking told you to do a power reset?

    (2) What method did you use to do a power reset?

    (3) Why are you using tweaking?

    Jack E/NJ

    Jack E/NJ

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    edited March 2019
    Nanny said:
    My computer is working fine. It is the Battery that I'm having problems with
    could you share the image of battery status in your device. Also, check if  battery drivers are listed in device manager. 
    Click on 'Yes' to accept my comment as answer
  • Nanny
    Nanny Member Posts: 34

    Tinkerer

    Batteries are listed and I updated them. My battery just shows up saying 9 present and charging, which it does not charge any higher
  • JackE
    JackE ACE Posts: 44,852 Trailblazer
    >>>I did a power reset on my Acer Aspire E5 575T and now the battery does not charge.>>>

    (1) What was the problem with the battery BEFORE tweaking told you to do a power reset?

    (2) What method did you use to do a power reset?

    (3) Why are you using tweaking?

    Jack E/NJ

    Jack E/NJ

  • Nanny
    Nanny Member Posts: 34

    Tinkerer

    edited April 2019
    I never had a problem with the battery. The tweaking software did any fixes that were needed and then required a battery reset and I went to Acer to learn the best way to do the power reset
    I used a pin and inserted into a small hole of my pc to reset the battery.
    My PC was getting slow and I thought Tweaking would help.
  • JackE
    JackE ACE Posts: 44,852 Trailblazer
    >>>The tweaking software did any fixes that were needed >>>

    What was broken that needed to be fixed? Jack E/NJ

    Jack E/NJ

  • Nanny
    Nanny Member Posts: 34

    Tinkerer

    It only screwed up my pc
  • Nanny
    Nanny Member Posts: 34

    Tinkerer

    JackE said:
    Nanny We've been through this before on your other thread. https://community.acer.com/en/discussion/comment/655650/#Comment_655650   You must reset the system as Tweak has apparently corrupted Windows. On boot, tap the F2 key to enter into the BIOS menu again. Make sure the F12 and D2D options are enabled in the BIOS main tab. Then F10 to save settings and exit. Then shut the machine off again. Then turn it back on and immediately press and hold the ALT key while tapping the F10 key. A recovery screen should appear as in the video below, If it doesn't appear, you're going to have to purchase the ACER recovery USB stick from the ACER CAnada on line store. Cost is around $50. https://store.acer.com/en-ca/erecovery/rcd/ Jack E/NJ






  • Nanny
    Nanny Member Posts: 34

    Tinkerer

    I got my PC to reset and it did not fix the battery problem. Any other thing I can try before I have to buy an Acer Recovery?
    Thanks so much JackE for all your help and patience with me, I really appreciate it
  • JackE
    JackE ACE Posts: 44,852 Trailblazer
    >>>I got my PC to reset >>>

    What do you mean? Did the ALT+F10 recovery reset complete or not?  Jack E/NJ

    Jack E/NJ

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Nanny said:
    I got my PC to reset and it did not fix the battery problem. Any other thing I can try before I have to buy an Acer Recovery?
    Thanks so much JackE for all your help and patience with me, I really appreciate it
    Purchasing recovery media would only install the same exact operating system that you already reset. It would be nothing more than waste of money. Factory reset should have fixed the issue. 

    Could you share the battery image to understand this in depth.
    Click on 'Yes' to accept my comment as answer
  • Nanny
    Nanny Member Posts: 34

    Tinkerer

    This is what is showing for the battery on the homepage of my pc









  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Nanny

    Sorry it took time to reply.. As per the image it looks the battery is not detected properly. To confirm this does the unit shutdown when charger is unplugged? If yes its definitely hardware issue. If it does not then its good to purchase recovery media. 
    Click on 'Yes' to accept my comment as answer
  • Nanny
    Nanny Member Posts: 34

    Tinkerer

     yes, the pc shuts down immediately, when I unplug the power cord