why is my keyboard backlight keeps on turning off when on ac adaptor

Jalz19
Jalz19 Member Posts: 6

Tinkerer

edited November 2023 in 2019 Archives
please help me..the backlight keeps on turning off when charging..tried Fn+F9 but still the same

Best Answer

  • KedWalker
    KedWalker Member Posts: 33 Die Hard WiFi Icon
    Answer ✓
    Bios v1.22 come with bug .. so need to wait another Bios release and fix this problem 

Answers

  • Jack22
    Jack22 ACE Posts: 4,170 Pathfinder
    @Jalz19
    May i have the model number of your laptop?

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • Jalz19
    Jalz19 Member Posts: 6

    Tinkerer

    Jack22 said:
    @Jalz19
    May i have the model number of your laptop?

    Click on 'Yes' if the comment answers your question!
    an515-52
  • Jack22
    Jack22 ACE Posts: 4,170 Pathfinder
    @Jalz19
    please check the below link for answers .
    https://community.acer.com/en/discussion/558125/nitro-5-an515-52-keyboard-problem

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • AMDKilla
    AMDKilla Member Posts: 57 Devotee WiFi Icon
    Its a bug in the latest BIOS update. You can revert back to an older version to fix it, but it's not usually recommended as it can be quite dangerous (it can leave your laptop as a giant paperweight as it can refuse to boot if it doesn't flash properly). Hopefully they will fix it soon as the development team are aware of it.
  • KedWalker
    KedWalker Member Posts: 33 Die Hard WiFi Icon
    Answer ✓
    Bios v1.22 come with bug .. so need to wait another Bios release and fix this problem