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Nitro 5 AN515-52 Keyboard Problem

MartinusAnggerMartinusAngger Member Posts: 19 Troubleshooter
Why my keyboard backlight keep auto turning off after 30 seconds even my laptop is plugged in

Best Answers

  • egydiocoelhoegydiocoelho Posts: 49,035 Trailblazer
    Accepted Answer
    It looks like there is some bug in version 1.22 of bios for your model! I suggest you wait for the release of a new bios, because the risk of you trying to downgrade the bios, is much higher than the bios update itself!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Jack22Jack22 Posts: 2,304 Pathfinder
    Accepted Answer
    @MartinusAngger
    Yes, you are right. I have also given you a link to check on it
    Click on 'Yes' if the comment answers your question!

    Click on 'Yes' if the comment answers your question!

FAQ & Answers

  • Jack22Jack22 ACE Posts: 2,304 Pathfinder
    @MartinusAngger

    The below listed are the default functionality of the keyboard backlight for Nitro laptop.

    You can press FN+F9 to turn the keyboard backlight on and off.
    While using AC adapter power, the keyboard backlight default is ON 
    On Battery power, the keyboard backlight default is OFF.
    The keyboard will always turn off 30 seconds after the last key stroke. The timer is fixed at 30 seconds.
    The system will not remember the keyboard backlight settings after resuming from sleep or shutdown.
    The keyboard backlight settings will return to default after resuming from sleep or shutdown.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • Jack22Jack22 ACE Posts: 2,304 Pathfinder
    @MartinusAngger
    For more info about backlight you can also check the below link
    https://us.answers.acer.com/app/answers/detail/a_id/34903/~/acer-nitro-keyboard-backlight

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • MartinusAnggerMartinusAngger Member Posts: 19 Troubleshooter
    so even my laptop is plugged in its still turning off after 30 seconds ??
  • egydiocoelhoegydiocoelho ACE Posts: 49,035 Trailblazer
    Accepted Answer
    It looks like there is some bug in version 1.22 of bios for your model! I suggest you wait for the release of a new bios, because the risk of you trying to downgrade the bios, is much higher than the bios update itself!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Jack22Jack22 ACE Posts: 2,304 Pathfinder
    Accepted Answer
    @MartinusAngger
    Yes, you are right. I have also given you a link to check on it
    Click on 'Yes' if the comment answers your question!

    Click on 'Yes' if the comment answers your question!
  • MartinusAnggerMartinusAngger Member Posts: 19 Troubleshooter
    oh you're right that happens after i upgrade my bios from 1.19 to 1.22 thanks mate, i will wait the next bios update. by the way what is ABST support and microcode 0x96 ???
  • Honestly I do not know the meaning of this nomenclature! But I think it may be related to some security question in bios!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Acer-MannyAcer-Manny Acer Crew Posts: 3,116 Acer Crew
    edited January 2019

    Hi all,

     

    We apologize for all the confusion this has created, I want to clarify that the intended behavior of the backlight on all Nitro's 5 and Acer models is to always turn off 30 seconds after the last key stroke, this is not a bug but a feature (is not new), and it is a power saver (it does save on battery life).

     

    Please refer to the following knowledge article link: https://us.answers.acer.com/app/answers/detail/a_id/34903 We will provide your feedback to our design/engineering team for future consideration, but at the moment theirs no information that this feature will be changed.

     

    NoteThis thread will be now closed and this marked as the official solution.

     

    Sorry for any inconvenience this may have cause,

    Acer-Manny

This discussion has been closed.

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