@SatyRana Try to do a reset once and checkPress and hold the Power key for 5 seconds to power the system off completely.Turn on the computer and press the Alt and F10 keys at the same time when the Acer logo appears on the screen.You should see a message that says "Please Wait" and your computer will boot to a blue screen that says "Choose an option."Select Troubleshoot.Click Reset this PC.Pick a recovery option: Keep my files or Remove everything.Click Next and follow the instructions on the screen.click on remove everything and than click Reset.NOTE: By doing reset it will wipe of all data on the unit, it will have the OS and the apps came with the unit.Click on 'Yes' if the comment answers your question!
@SatyRana Yes, it will remove everything . You will have the OS and the basic application which came with the unitClick on 'Yes' if the comment answers your question!
It looks like you're new here. If you want to get involved, click one of these buttons!
to get all the benefits
of being a member!
Get social and introduce yourself in our
or learn about our ACE Program
and What's Happening
Acer Community User Agreement.