Examples: Monday, today, last week, Mar 26, 3/26/04

Slow 5GHz wifi on my Aspire 5 A515-52G (Intel AC-9560)

Hello!
I've recently bought A515-52G with Intel AC-9560 wi-fi adapter. At first after unboxing I had very slow internet connection in both 2.4 GHz and 5 Ghz networks (less than 1 mbit/s), but after updating to latest driver from Intel's website, problem with 2.4 GHz solved, but I still have connection issues in 5 Ghz mode at home (haven't tested anywhere else yet). Tried to change wireless mode settings with no success. Is there any possible solution?

FAQ & Answers

  • MaClaneMaClane Posts: 12,298ACE Trailblazer
    Good Morning bunis321 !

    First, perform the test on other 5Ghz networks.
    Is the modem / router firmware up to date?
    What charges do you get on your network?
    Are there any handsets working in the 2.4Ghz and 5Ghz bands?
    In the advanced wireless card options is the 5ghz network and region set correctly?


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™

    For users of the English, Spanish, French and German Community, I will be using Google Translate!

                              ACE Trailblazer 2014 - 2019 

  • christopheri78christopheri78 Posts: 1Member New User
    bunis321 said:
    Hello!
    I've recently bought A515-52G with Intel AC-9560 wi-fi adapter. At first after unboxing I had very slow internet connection in both 2.4 GHz and 5 Ghz networks (less than 1 mbit/s), but after updating to latest driver from Intel's website, problem with 2.4 GHz solved, but I still have connection issues in 5 Ghz mode at home (haven't tested anywhere else yet). Tried to change wireless mode settings with no success. Is there any possible solution?
    Hi I got this problem too on my Acer aspire 5 a515-52 . Did you solve this problem ? 
    Br
    christopher
  • MaClaneMaClane Posts: 12,298ACE Trailblazer
    Good afternoon christopheri78 !

    Please, to keep the forum organized, always open a new topic.
    Did you complete all the procedures and questions proposed in the post?


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™

    For users of the English, Spanish, French and German Community, I will be using Google Translate!

                              ACE Trailblazer 2014 - 2019 

  • TomatoCatchUPTomatoCatchUP Posts: 2Member New User
    TRY: go to WIFI properties > CONFIGURE DRIVER > ADVANCED > 802.11a/b/g wireless mode = 4. 2.4GHz 8.2.11b/g + 802.11n/ac Wireless Mode = 3.802.11ac > leave the rest settings as is. worked for me.
  • DAVSXDAVSX Posts: 1Member New User
    TRY: go to WIFI properties > CONFIGURE DRIVER > ADVANCED > 802.11a/b/g wireless mode = 4. 2.4GHz 8.2.11b/g + 802.11n/ac Wireless Mode = 3.802.11ac > leave the rest settings as is. worked for me.
    That worked like a treat, thanks Mr Ketchup. I had tried latest drivers from Acer/Intel for Intel wireless 9560 driver and was pulling my hair out until i came along and seen your post. I had slightly different options in the 2nd part of your fix but the values were the same as below.

    "802.11n/ac Wireless Mode = 802.11ac"

    Thanks
Sign In or Register to comment.

Who's Online184

Acer-Karp
Acer-Karp
Acer-Laura
Acer-Laura
Alecar
Alecar
awedteeny
awedteeny
azza605
azza605
Boro38
Boro38
brummyfan2
brummyfan2
DaanIJ
DaanIJ
hariprasath99
hariprasath99
JeanS
JeanS
Kaiserlol
Kaiserlol
Lamberval98098
Lamberval98098
laurent_14
laurent_14
MaClane
MaClane
mishimi
mishimi
supersub70
supersub70
System
System
thunderresistant
thunderresistant
tk77mann
tk77mann
Zifnab
Zifnab
+164 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

So, what are the rules of this place? Check out our Acer Community User Agreement. Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Member Highlight

We would like to feature andylb as a outstanding member in the Acer Community. With his dedication and support efforts, andylb has become a Valued Contributor . On behalf of the Acer Community team and all our users, we want to recognize and thank you for your dedication!

Total Posts and Comments: 1230

Total Points:3032

Total Accepted Answers: 155

andylb Overclocked Contributor
Good Design Aware 2019
Predator Join the forum discussions on our
Predator line of products.
Find out about the Acer ACE program.