image

Why is this phone defective? T02

ScottBennettScottBennett Member Posts: 3 New User
edited February 2019 in Gadgets & Smartphones
I bought an Acer smart phone about two months ago, put a few apps on it and it worked fine until recently. Now I get constant messages that I cannot receive new emails or text messages because my internal storage is too low (despite the fact that I deleted all emails from my account and deleted almost all apps), and I cannot move anything to my SD card. I am starting to wonder if I made a mistake in purchasing this phone.

FAQ & Answers

  • Jack22Jack22 ACE Posts: 2,304 Pathfinder
    @ScottBennett
    What is the model number of the phone?
    Click on 'Yes' if the comment answers your question!
  • ScottBennettScottBennett Member Posts: 3 New User
    it's a T02
  • Jack22Jack22 ACE Posts: 2,304 Pathfinder
    ScottBennett
    Try this

    Free up internal memory space

    How can I free up memory on my Android device?

    To free up space on the internal storage memory of an Android smartphone or tablet, you can erase the temporary files of applications. For some applications, you can optionally move this so-called cache memory to the SD card.

    1. Open the Applications tab and tap Settings.
    2. Tap Applications, and next tap Manage applications.
    3. Tap the application, and next tap Erase Cache.
    4. If available for the particular application, tap Manage Space and next Cache to SD card
      Note: The SD card needs to remain in the SD card slot all the time.
    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • ScottBennettScottBennett Member Posts: 3 New User
    my phone will not allow me to move basically anything to the sd card
Sign In or Register to comment.

Who's Online1.4K

Aan069
Aan069
Acer-Manny
Acer-Manny
Arteaga93
Arteaga93
dcarr7861
dcarr7861
didine
didine
FrancieleOliveira
FrancieleOliveira
insatisfeita
insatisfeita
Kyze
Kyze
Nick101323
Nick101323
NicolasCinti92
NicolasCinti92
NitroGamer21
NitroGamer21
nuttyhazel
nuttyhazel
sebastian20
sebastian20
STOPII
STOPII
+1.3K Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos