Hi I am Juyel Majumder I have a Acer swift 3 ryzen 5 laptop. But recently my system crushed and i am unable to enter into bios for reinstall windows So I went to Kolkata acer service center for help. But they said this is a new moder and they don't know how to do it. The take my identification documents and purchase bill and send to acer. They said it's sentbto Taiwan . For information to unlock bios. But it's near two week but they didn't get any mail from acer. Please solve this problem. My acer swift 3 ryzen model number is SF315-41-R9S1. PLEASE Send them proper support to solve this problem. I think this laptop doesn't have dedicated cmos pin for reset. Please help me. Plz acer.