So I have this Acer predator Helios 300 laptop with i5 processor and GTX 1060 graphics card. From the very beginning the processor hits 99C when gaming so I called support and the engineer came to change the thermal paste.
After changing the thermal paste it was working OK at maximum 77C for a few moments. But after like 3 hours, it again started to hit temperatures of 99 and even 100C with frequent frame drops in games.
The engineer once again changed the thermal paste, this time with Arctic Silver 5. It worked OK for a few moments and again after a few hours the temperature hitted 96C. Although a little better than before but still frame drops in games.
I am really confused why this is happening. I requested for changing the motherboard 2 months ago and still according to the support team the motherboard is not available so they are telling it will take time. I am facing a lot of harassment.
Can you please help me out what is wrong with the laptop?
Many thanks in advance