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Second SSD for TM P459-M

Hi all,

I've got a P459 laptop from work.
I've opened it up and I noticed it's got one M2 ssd and an empty slot for a 2.5" one, but no connector.
Is there a connector I can buy to get a second ssd in? (I did this on a 9360 XPS)

Thanks

Best Answers

  • brummyfan2brummyfan2 Posts: 15,375 Trailblazer
    Accepted Answer
    mardum said:
    Hi,
    No, that cable is not suitable for your model, I couldn't find the Part number for the cable, please contact Acer Service centre and they will be able to help, the actual cable looks like in the snip attached.
    https://www.acer.com/ac/en/GB/content/service-contact

    Please click "Yes" for "Did this answer the question", if I resolve the problem.
    https://www.userbenchmark.com/UserRun/27163405
  • brummyfan2brummyfan2 Posts: 15,375 Trailblazer
    Accepted Answer
    mardum said:
    I also need a display cable for this laptop.

    Hi,
    This cable also not suitable, this is a LVDS cable and you need a eDP 30 pin cable, I can not find the part number for this as well but you may be able to get it from the label on the current cable(snip), in any case, please contact Acer Support centre for the availability of the cable.

    Please click "Yes" for "Did this answer the question", if I resolve the problem.
    https://www.userbenchmark.com/UserRun/27163405
  • egydiocoelhoegydiocoelho Posts: 48,585 Trailblazer
    Accepted Answer
    @mardum! Is your model P459-M or P459-g2-M? If it's the P459-M, these are the cables:

    On edp cable, you should check the code on your notebook!

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • egydiocoelhoegydiocoelho Posts: 48,585 Trailblazer
    Accepted Answer
    OK! I'll check in the service guide:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
«1

FAQ & Answers

  • Jack22Jack22 ACE Posts: 2,304 Pathfinder
    edited January 2019
    @mardum
    When you get the caddy for the 2.5" SSD the connector should come along with it.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • mardummardum Member Posts: 7

    Tinkerer

    Hi Jack,

    Do you have a link or a part number?

    Thanks
  • Jack22Jack22 ACE Posts: 2,304 Pathfinder
    @mardum
    Sorry, i dont have that info
    Click on 'Yes' if the comment answers your question!
  • signifyrsignifyr Member Posts: 9 New User
    Mardum, I have same issue; bought a Crucial MX500GB SATA 2.5" 7mm (with 9.5mm adapter) SSD (part #CT500MX500SSD1) which is guaranteed to be compatible. Chat support can't (or won't) help as there is--get ready--no instruction document for upgrading. What have you found out?

  • egydiocoelhoegydiocoelho ACE Posts: 48,585 Trailblazer
    @signifyr have you ever tried to get hd support here? https://csapps.acer.com/kit-request/#submit
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • signifyrsignifyr Member Posts: 9 New User
    egydiocoelho. Thank you. After entering the required info I get a message that reads "Part number NX.VDVAA.001 is not valid for this form."

  • egydiocoelhoegydiocoelho ACE Posts: 48,585 Trailblazer
    Have you tried contacting technical support? https://www.netnow.cl/livezilla/chat.php
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • signifyrsignifyr Member Posts: 9 New User
    egydiocoelho: that's a bad URL. I already contacted Chat support and they cannot help and will not send me a technical service manual, gave me a case number and have to call Level 2 support which seems ridiculous for something as common as upgrading storage disk.
  • egydiocoelhoegydiocoelho ACE Posts: 48,585 Trailblazer
    Have you called technical support? Have you already registered your notebook on the website? I'm not sure, but I think this kit is only available for some models!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • mardummardum Member Posts: 7

    Tinkerer

    I also need a display cable for this laptop.

  • brummyfan2brummyfan2 ACE Posts: 15,375 Trailblazer
    Accepted Answer
    mardum said:
    Hi,
    No, that cable is not suitable for your model, I couldn't find the Part number for the cable, please contact Acer Service centre and they will be able to help, the actual cable looks like in the snip attached.
    https://www.acer.com/ac/en/GB/content/service-contact

    Please click "Yes" for "Did this answer the question", if I resolve the problem.
    https://www.userbenchmark.com/UserRun/27163405
  • brummyfan2brummyfan2 ACE Posts: 15,375 Trailblazer
    Accepted Answer
    mardum said:
    I also need a display cable for this laptop.

    Hi,
    This cable also not suitable, this is a LVDS cable and you need a eDP 30 pin cable, I can not find the part number for this as well but you may be able to get it from the label on the current cable(snip), in any case, please contact Acer Support centre for the availability of the cable.

    Please click "Yes" for "Did this answer the question", if I resolve the problem.
    https://www.userbenchmark.com/UserRun/27163405
  • mardummardum Member Posts: 7

    Tinkerer

    Thanks @brummyfan2.
    I still have the original cable in the laptop.
    Just didn't find the time to take it out and look for a part number.

    Any info is welcome.
  • egydiocoelhoegydiocoelho ACE Posts: 48,585 Trailblazer
    Accepted Answer
    @mardum! Is your model P459-M or P459-g2-M? If it's the P459-M, these are the cables:

    On edp cable, you should check the code on your notebook!

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • mardummardum Member Posts: 7

    Tinkerer

    @mardum! Is your model P459-M or P459-g2-M? If it's the P459-M, these are the cables:

    On edp cable, you should check the code on your notebook!

    egydiocoelho you're a star!

    It is P459-M

  • egydiocoelhoegydiocoelho ACE Posts: 48,585 Trailblazer
    Here is a code:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • mardummardum Member Posts: 7

    Tinkerer

    Awesome!

    Thank you!
  • egydiocoelhoegydiocoelho ACE Posts: 48,585 Trailblazer
    You are welcome!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • signifyrsignifyr Member Posts: 9 New User
    edited March 2019
    egydiocoelho: thanks for the great detective work. I can get the HDD/SSD cable from Acer but will have to pay for it. Problem is that Acer no longer has the HDD/SSD assembly kit; will not send me the tech service manual so I can see which socket and where the interface is on the system board. Would you know where to find which bracket/module is compatible with the P-459M? Thanks.
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