How to reinstall Predatorsense (Asus Predator PH317-52-74NB)

Slofje
Slofje Member Posts: 10

Tinkerer

edited November 2023 in 2019 Archives
Hi there,

I deleted Predatorsense by mistake.
I downloaded new Predatorsense files but when i used the exe file to reinstall i cannot see the installation of the Predatorsense.

Asus Predator PH317-52-74NB
Windows 10 Home 64 bits
Bios v1.19
Intel Core I7  8750H
Nivida GeForce GTX 1060

Can someone help me plse?

Thank you



Best Answer

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Answer ✓
    Slofje said:
    Problem Solved.
    I deleted all about predatorsense .
    I installed predatorsense as advised on the acer support page. This is version V3.1.3000
    After that i double clicked the file called APXbundle. 
    Now predatorsense show up in the startmenu and it works . 
    Hope i can keep it this way
    The original version supplied with mij Predator Ph317-52 ( the one with the 2 fans and a possibility to overclock and all in Dutch)
    This solution was posted  somewehere in this community.
    Thank you all for your support
    Best regards

    Glad you sorted it accept your own answer as solved :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    If you downloaded it from acer support from you own model support page it should work fine try to install it as administrator make sure u dont have any antivirus blocking the installation


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Slofje
    Slofje Member Posts: 10

    Tinkerer

    Installed the exe file as administrator and even restarted the system. See no icon or what so ever to start the predatorsense
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Slofje said:
    Installed the exe file as administrator and even restarted the system. See no icon or what so ever to start the predatorsense
    Not there while searching through Start?
    Trying to do my best here - Your happy Predator owner =)!
  • Jack22
    Jack22 ACE Posts: 4,004 Pathfinder
    @Slofje
    Here is a thread which might help you
    https://community.acer.com/en/discussion/539478/i-cannot-open-nor-reinstall-my-predator-sense

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • Slofje
    Slofje Member Posts: 10

    Tinkerer

    no nothing through start. I tried to find something like "predatorsense" as text in maps like programmfiles and so, but can't find it.
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Go to windows search and type predator sense to see if it will appear. If it does create desktop icon.

    Or go to where predator sense is installed. In C drive>program files(x86) or Program files in a predator sense folder.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Slofje
    Slofje Member Posts: 10

    Tinkerer

    Did a window search, no predator sense to be found.

    The strange thing to me is that when a use the exe file to install predator sense, it seems to remove an installation of predator sense from the system.
    After removal of this, the system is so fast i cannot recognize a new installation, so to say.

    Weird...
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    The default path for PS is C:\Program Files (x86)\Acer\PredatorSense



    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Slofje
    Slofje Member Posts: 10

    Tinkerer

    i managed to install version 1.00.3012. Unfortunately thats not the version i had before.
    So i deleted that one , removed all files and reinstated the version Acer gives you on their support website. That is version V3.01.3000
    Installed that one, at least i can see it on path C:\Program Files (x86)\Acer\PredatorSense service, and i can see it in the list of all apps.
    However, no predatorsense icon when searching through start. 
    I can ofcourse find an exe file to click on but there are more then one in the list

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    C:\Program Files (x86)\Acer\PredatorSense\PredatorSense.exe

    try to run the exe



    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Slofje
    Slofje Member Posts: 10

    Tinkerer

    Dear Xapim,
    I see several exe files but no predatorsense.exe  (version V3.01.3000 as advised on the acer support site)
  • Slofje
    Slofje Member Posts: 10

    Tinkerer

    Problem Solved.
    I deleted all about predatorsense .
    I installed predatorsense as advised on the acer support page. This is version V3.1.3000
    After that i double clicked the file called APXbundle. 
    Now predatorsense show up in the startmenu and it works . 
    Hope i can keep it this way
    The original version supplied with mij Predator Ph317-52 ( the one with the 2 fans and a possibility to overclock and all in Dutch)
    This solution was posted  somewehere in this community.
    Thank you all for your support
    Best regards

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Answer ✓
    Slofje said:
    Problem Solved.
    I deleted all about predatorsense .
    I installed predatorsense as advised on the acer support page. This is version V3.1.3000
    After that i double clicked the file called APXbundle. 
    Now predatorsense show up in the startmenu and it works . 
    Hope i can keep it this way
    The original version supplied with mij Predator Ph317-52 ( the one with the 2 fans and a possibility to overclock and all in Dutch)
    This solution was posted  somewehere in this community.
    Thank you all for your support
    Best regards

    Glad you sorted it accept your own answer as solved :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/