Predator Helios 300 Overheating

Rozy666
Rozy666 Member Posts: 1 New User
edited November 2023 in 2019 Archives
Hello to everybody i  would like to ask anybody for there help. i just bought a Helios 300 last 3weeks ago and i noticed when i'm playing games on it like warframe or tomb rader my CPU temps would go as high as 99 degrees but my GPU would stay around the 60-70 range. could anybody tell me what to do? i allready tried under-volting and it only gave me a range of 87-95 degrees whiuch in my mind is pretty hot. My room is around 19 degrees and there is a fan directed to the laptop while elevated using a egg tray.

picture for refference

Best Answer

  • Jack22
    Jack22 ACE Posts: 4,004 Pathfinder
    Answer ✓
    @Rozy666
    After under-volting the temp is 87-95, so i think its not gonna harm your laptop.
    Predator and Nitro products are engineered to withstand higher operating temperatures than traditional notebooks. These systems include features that help with cooling and heat dispersion. The CPU and GPU are designed to handle temperature spikes in excess of 98 degrees Celsius without causing damage to the components. It is common for PC temperatures to spike temporarily during heavy gaming or graphic usage. If the system encounters excessive temperatures that could damage the hardware, it will automatically shut down to protect the components from becoming damaged.
    But still if you want to reduce the temp you can see below thread for more help:
    https://community.acer.com/en/discussion/512395/helios-300-overheating

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!

Answers

  • Jack22
    Jack22 ACE Posts: 4,004 Pathfinder
    Answer ✓
    @Rozy666
    After under-volting the temp is 87-95, so i think its not gonna harm your laptop.
    Predator and Nitro products are engineered to withstand higher operating temperatures than traditional notebooks. These systems include features that help with cooling and heat dispersion. The CPU and GPU are designed to handle temperature spikes in excess of 98 degrees Celsius without causing damage to the components. It is common for PC temperatures to spike temporarily during heavy gaming or graphic usage. If the system encounters excessive temperatures that could damage the hardware, it will automatically shut down to protect the components from becoming damaged.
    But still if you want to reduce the temp you can see below thread for more help:
    https://community.acer.com/en/discussion/512395/helios-300-overheating

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    I would consider repasting some thermal issues can be solved with just optimizing/undervolting but for other cases repasting its the only solution


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/