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acer switch alpha 12 screen flickering and going totally black

Rolo123Rolo123 Posts: 1Member New User
Hi
I recently bought an acer switch alpha 12 core i7 windows 10, model No. N16P3, after 2 weeks of use, it started to flickers and then went totally black from time to time, at least once every time I used it.
I tried changing the power settings disabling the "extended battery life for gaming" and "Display power saving technology" options.  It worked fine for diminishing the frequency of flickerings and screen shut offs, but the eventually will appear again, not as frequently as before, but the problem persists.
I hope someone can give me some advice since I was really exited about getting this laptop but now I'm a bit dissapointed

thanks

FAQ & Answers

  • SMTSMT Posts: 1Member New User
    Hi
    I have been having the same problem with my Acer Switch Alpha 12 also.  I have had my device for almost 2 years now without this problem.  The laptop has been fantastic until now.  Mine started with the flickering in January or February 2019, not sure of the exact date.  Having looked for other answers online and now seeing your post, I am starting to believe that it is the result of Windows software update.  I have checked my drivers against the Acer and Intel sites and everything is running the current drivers.  The only change to my system has been the windows update.  Hopefully, Acer and/or Microsoft can figure out how to fix this soon.

    Has anyone else had trouble and come across a cause or better yet a solution?
  • castrowcastrow Posts: 2Member New User
    I have exactly the same "pain". I have updated the bios and the intel driver. it improved (less times during a session) but the rpoblem remains. HW issues? HELP!!!!
  • ebilliotebilliot Posts: 1Member New User
    I am also having the same problem with an Acer Switch 12 SW5 12-52-55YD. It started a few week ago and has gotten worse. Are there any solutions?
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