Examples: Monday, today, last week, Mar 26, 3/26/04

Quick Question (Headset Plugged Into Wrong Video Card)

ChipieChipie Posts: 4Member New User
Hi and happy new year before all...

I bought a new pc (Nitro 5 AN515-42) & Im trying to sync it with a Vr headset (Acer AH101).

The problem here is, when I try to play a vr game, in example vrchat, all the process launching SteamVr (I can the SteamVrHome & "Mixed Reality Home", I can pick any game in or just move...)
But comming back to the main problem, In game, On the vr headset meanwhile I see all with a black screen, on the monitor screen if I move my head with headset the camera moves....

This is what pops-up joining the game and not able me to play any vr game.

I already tried updating the grapichs drivers, but all on the amd program seems fine...

Thanks, and hope you can help me <3

FAQ & Answers

  • billseybillsey Posts: 6,106ACE Pathfinder
    I assume the headset is plugged into the HDMI port? I vaguely remember a similar issue from when the headset was first released, so I've forwarded the question to some people at Acer. I'll update when I hear back, unless someone knows what's going on right off hand...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ChipieChipie Posts: 4Member New User

    Taking this photo as a exmaple, I use that both ports to plug it.
    (As a idea It's maybe the problem, the procces of vrchat is taking the secondary grapich card ? )
  • ChipieChipie Posts: 4Member New User
    billsey said:
    I assume the headset is plugged into the HDMI port? I vaguely remember a similar issue from when the headset was first released, so I've forwarded the question to some people at Acer. I'll update when I hear back, unless someone knows what's going on right off hand...
    Oh, and about that, I have to soy, when I join vrchat, it says "" Update your graphic card drivers"" But, on AMD seems like all it's on date...
  • billseybillsey Posts: 6,106ACE Pathfinder
    What does the Microsoft Mixed Reality Compatibility Test say on your system?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ChipieChipie Posts: 4Member New User
    billsey said:
    What does the Microsoft Mixed Reality Compatibility Test say on your system?
    Yes, it's all approbbed .... The grapihc card is a rx 560X... And this one dont have updated drivers for play things like vrchat in vr...
  • billseybillsey Posts: 6,106ACE Pathfinder
    I've got this escalated, it should be working...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Acer-MannyAcer-Manny Posts: 1,927Acer Crew

    Acer Crew

    edited January 22

    Hi Chipie,


    Have you tried setting this program to High Performance in your AMD Catalyst Control Center? 


    1)      Launch and run the VRchat application but just on the notebook screen.

    2)      Minimize the VRchat app

    3)      Right click on the main desktop screen and select AMD Radeon Setting application

    4)      Click on System TAB

    5)      Click on the Switchable Graphics TAB

    6)      In the Current Application section, select the VRchat application and click on the down arrow to assign high performance.

    7)      Close the AMD Radeon Setting application 

    Plug in the headset and try running the VRchat application from within the virtual environment.





    Thanks,

    Acer-Manny 


Sign In or Register to comment.

Who's Online135

Alez_Curquejo
Alez_Curquejo
darbanere
darbanere
egydiocoelho
egydiocoelho
Finbarr
Finbarr
IronFly
IronFly
Kermshugg
Kermshugg
Soft_revolution
Soft_revolution
stripergirl
stripergirl
UNDERFLO
UNDERFLO
+126 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Intel Extreme KAtowise 2019
Predator Join the forum discussions on our
Predator line of products.
Find out about the Acer ACE program.