Battery goes down while plugged in while playing game??

fireexplorer23 · January 2019

I recently got a Acer Nitro 5 for Christmas and it is a solid computer noticed some crackling and I plan on going to best buy soon but that's beyond the point. Last night while playing emergeNYC I looked at the bottom right corner and noticed my battery had gone down and it said 16 minutes till full charge, but while I was playing I had my PC plugged in the whole time. Is something wrong with my power supply or my battery???

Jack22 · January 2019

@fireexplorer23
Its kind of normal with few laptops that the battery reduces a bit while playing games even if it is connected to charger.

Click on 'Yes' if the comment answers your question!

Jack22 · January 2019

@fireexplorer23
While playing games the charge will go down for sure. But if the charger fully goes down than we need to check.
Try the below step and than check

power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.

Click on 'Yes' if the comment answers your question!

fireexplorer23 · January 2019

Jack22 said:

@fireexplorer23
While playing games the charge will go down for sure. But if the charger fully goes down than we need to check.
Try the below step and than check
power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.

Click on 'Yes' if the comment answers your question!

The charge has never fully gone down its gone down like at most I think 10 percent while playing.

Jack22 · January 2019

@fireexplorer23
Its kind of normal with few laptops that the battery reduces a bit while playing games even if it is connected to charger.

Click on 'Yes' if the comment answers your question!