Examples: Monday, today, last week, Mar 26, 3/26/04

Acer Swift 3 SF315-52 - No Bootable Device - Optane Memory Issue?

HelpJakeHelpJake Posts: 2Member New User
Hello,

I am currently having an issue with the Swift 3 Laptop where it doesn't find any bootable devices. This laptop comes with optane memory of 16GB and when no bootable devices are found I have noticed the Optane Memory which normally shows under HDD0 is not there. The HDD1 listed is the hard drive, not SSD, I have not opened up the laptop or anything.

The weird part is if I shut down the computer, after a while the computer starts back up without issue and the Optane Memory is showing again. 

Is it possible the Optane Memory is loose? What could be causing this absurd issue? Anyone else have this issue or know how I could fix it?

Thanks in advance.

FAQ & Answers

  • Jack22Jack22 Posts: 1,627ACE Pathfinder
    @HelpJake
    Just try the below step and check:

    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.
    BIOS default: After power drain is done, power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart

    Click on 'Yes' if the comment answers your question!
  • HelpJakeHelpJake Posts: 2Member New User
    Thank you Jack22, attempted per the above but still getting the same issue. Again, this only happens once in a while and not all the time. 

    When this issue does occur I can usually fix it by turning off the laptop, picking it up, and moving it around.

    Is it possible for the optane whatever it is to be loose? First time I've dealt with one. 

    Again thanks in advance. 
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