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Helios 300 - FPS dropped to 5 - 15 fps out of nowhere

MickyOrMickyOr Posts: 8Member New User
I used to play at 60 fps.  From one day to another every demanding game became unplayable running at 5 -10 fps and not getting higher :/

I tried updating the Intel and nvidia drivers but it didn't fix it. What can I do to identify de problem?

nvidia gtx 1060
drivers updated through geforce experience, disabled game overlay and battery boost with no effect afterwards

Best Answers

  • MickyOrMickyOr Posts: 8 New User
    Accepted Answer
    [SOLVED] It was the NVIDIA driver (4.17.22), installed an old one and everything is working fine. That was really annoying.

    Thanks for the help everyone!
  • MickyOrMickyOr Posts: 8 New User
    Accepted Answer
    How to uninstall and reinstall old drivers please help me I am new .... please I am aslo facing this problem 
    At the bottom there's an option "Beta and Older Drivers", go there; then select your model, a list of drivers will appear, select the 417.01 driver.

    After downloading, just install it and it will replace the new one. Hope it solves the problem for you too.

FAQ & Answers

  • ACustomer1234ACustomer1234 Posts: 31Member

    Tinkerer

    Check your Windows Power configuration.  Make sure your CPU and GPU are set to 100% and not "optimize battery"
  • MickyOrMickyOr Posts: 8Member New User
    Check your Windows Power configuration.  Make sure your CPU and GPU are set to 100% and not "optimize battery"
    I changed the power plan to High Performance which changed every advanced power seting for best performance if that's what you are refering to.

  • MickyOrMickyOr Posts: 8Member New User
    Using nvidia inspector I noticed that the clock never goes avobe 600 MHz, it always stays there and when I start a game the GPU Load goes to 100%

    I'll search to see if it's a common problem but, does anyone know what this means?

  • sri369sri369 Posts: 1,242Member Overclocked Contributor
    edited December 2018
    MickyOr said:
    Check your Windows Power configuration.  Make sure your CPU and GPU are set to 100% and not "optimize battery"
    I changed the power plan to High Performance which changed every advanced power seting for best performance if that's what you are refering to.

    High performance plan only puts CPU at 100% all the time thereby increasing temps. Customize the power plan to your liking. Optimize windows by disabling and uninstalling unnecessary services. You could even take off everything off windows store, including the store itself.
    Also you can try undervolting CPU and GPU - these two reduce heat and increase performance.
    Click on my username above and you can see posts by me. I have a few posts (created by me) that outline how to do this.
  • MickyOrMickyOr Posts: 8Member New User
    Accepted Answer
    [SOLVED] It was the NVIDIA driver (4.17.22), installed an old one and everything is working fine. That was really annoying.

    Thanks for the help everyone!
  • MickyOrMickyOr Posts: 8Member New User
    sri369 said:
    MickyOr said:
    Check your Windows Power configuration.  Make sure your CPU and GPU are set to 100% and not "optimize battery"
    I changed the power plan to High Performance which changed every advanced power seting for best performance if that's what you are refering to.

    High performance plan only puts CPU at 100% all the time thereby increasing temps. Customize the power plan to your liking. Optimize windows by disabling and uninstalling unnecessary services. You could even take off everything off windows store, including the store itself.
    Also you can try undervolting CPU and GPU - these two reduce heat and increase performance.
    Click on my username above and you can see posts by me. I have a few posts (created by me) that outline how to do this.
    Thanks for the tips man, I'll check your posts! That will probably be really useful in my older laptop.
  • reaLEtyxreaLEtyx Posts: 22Member Troubleshooter
    @MickyOr ;
    How did you get an older version of the nvidia driver?
  • xapimxapim Posts: 976Member Seasoned Specialist
    reaLEtyx said:
    @MickyOr ;
    How did you get an older version of the nvidia driver?
    nvidia geforce website of course


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join/follow the H300 fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https//www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • MickyOrMickyOr Posts: 8Member New User
    reaLEtyx said:
    @MickyOr ;
    How did you get an older version of the nvidia driver?
    Go to Beta and Older Drivers at the bottom of the page

  • gourab6512gourab6512 Posts: 9Member New User
    How to uninstall and reinstall old drivers please help me I am new .... please I am aslo facing this problem 
  • tobimarutobimaru Posts: 127Member Skilled Fixer
    How to uninstall and reinstall old drivers please help me I am new .... please I am aslo facing this problem 
    The most trouble-free way I have found is Uninstalling the nvidia GPU device through Device Manager, rebooting, and then installing your old driver. The Intel graphics should carry you over.

    If you attempt even a 'Clean' install over top of the new driver, it will likely crash. At least, that's been my experience. Not the end of the world, just more unnecessary rebooting and installing if it does crash.
    AN515-51 | i5-7300HQ | 16GB DDR4
    Noctua NT-H1, -0.115v CPU
    GTX 1050Ti 4GB - 1853MHz/4500MHz
  • MickyOrMickyOr Posts: 8Member New User
    Accepted Answer
    How to uninstall and reinstall old drivers please help me I am new .... please I am aslo facing this problem 
    At the bottom there's an option "Beta and Older Drivers", go there; then select your model, a list of drivers will appear, select the 417.01 driver.

    After downloading, just install it and it will replace the new one. Hope it solves the problem for you too.

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