Predator Helios 300 - Pls help me out!!

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Thedragon1947
Thedragon1947 Member Posts: 12

Tinkerer

edited November 2023 in 2019 Archives
i brought an acer predator helios 300, 2 weeks back. While playing nfs payback my cpu heated upto 97 when fans were at auto and gpu was pretty cool around 78. When at max it is around 90. I have seen replies to see the link https://community.acer.com/en/discussion/535036/frequent-questions-and-answers-information-guide-update-it-on-1-19-2018/p1. I wasnt satified with it. The heating of the cpu more than the gpu, is it a problem.!!???
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Answers

  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
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    What's your CPU idle % when no programs are running?
    - Hotel Hero
  • sri369
    sri369 ACE Posts: 2,623 Pathfinder
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    You can try the following threads on how to reduce temps since you aren't satisfied with the pinned one.
    https://community.acer.com/en/discussion/551954/settings-to-reduce-temperatures-some-settings-to-lower-temperatures-and-increase-performance

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  • Thedragon1947
    Thedragon1947 Member Posts: 12

    Tinkerer

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    While my cpu is idle it is around 48.
    and while gaming at max fan speed it reaches 90
  • Thedragon1947
    Thedragon1947 Member Posts: 12

    Tinkerer

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    Red-Sand said:
    What's your CPU idle % when no programs are running?
    48 when idle and and fans at auto.
    When at max while gaming its is between 80 and 90. I am afraid that undervolting my cpu may decrease its performance..
  • MrGrudev
    MrGrudev Member Posts: 86 Fixer WiFi Icon
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    Undervolting may only increase your performance. Since it will reduce your temperatures and will require lower power, you CPU will be able to reach its full potential, without throttling.
    Give it a try. BTW what is your CPU?
  • Thedragon1947
    Thedragon1947 Member Posts: 12

    Tinkerer

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    MrGrudev said:
    Undervolting may only increase your performance. Since it will reduce your temperatures and will require lower power, you CPU will be able to reach its full potential, without throttling.
    Give it a try. BTW what is your CPU?
    My cpu is i5 8300h. And today it has reached 96 when i was playing..
    it makes me depressed. A gaming laptop just to find that it has bad heating problems... i will try undervolting it sir. Can i pls suggest me on how i can undervolt. When i read on how to undervolt it was given that we had to be extra careful. Is it tough to undervolt??
  • Thedragon1947
    Thedragon1947 Member Posts: 12

    Tinkerer

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    I5 8300h is not valid for xtu😞☹️😫
  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
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    If your CPU is idling at 48% with nothing running then that's the issue.

    My CPU idles at 0-1% with no programs open.
    Having your CPU running so many background tasks is what's causing the increased temps.

    Check your task manager and uninstall bloat/programs that are running in the background.
    If it's programs you dont want to uninstall then follow this video and apply its methods to all those programs youve installed yourself..
    Example: Removing task schedules and services that run updaters etc in the background when you startup. 

    https://youtu.be/XTPMwQKlfPE
    - Hotel Hero
  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
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    This video will also work for your CPU after your done optimizing Windows.

    https://youtu.be/N3v3o21M8gg
    - Hotel Hero
  • Thedragon1947
    Thedragon1947 Member Posts: 12

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    I am talking abt the temp as 48.
    the temp reached when gaming is 97
    when idle my cpu is 1-2%.the temp reached while gaming reaches 85-95degrees celcius
  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
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    Background processes have different effects.

    For example a auto updater service for a specific program may not run all the time but will run periodically and it wont show CPU usage even though it effects temps.

    Have you tried the videos above?
    - Hotel Hero
  • OliverM3
    OliverM3 Member Posts: 50 Devotee WiFi Icon
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    I5 8300h is not valid for xtu😞☹️😫
    It'll still work a friend used xtu for his 8th gen i7 that wasn't listed with no issues. It still shows the values for a cpu that's not on the list.
  • Thedragon1947
    Thedragon1947 Member Posts: 12

    Tinkerer

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    Red-Sand said:
    Background processes have different effects.

    For example a auto updater service for a specific program may not run all the time but will run periodically and it wont show CPU usage even though it effects temps.

    Have you tried the videos above?
    i have undervolted my cpu by -0.100v and still the temp has reached 95 while playing nfs payback.
    i have optimised my windows which actually incresed my battery life and nothing else..
    pls suggest me any other solution.... 
    btw what i think is the position of the fans is causing a problem. maybe the fans are situated away from the cpu. my model is acer predator helios 300 PH315-51. 16gigs of ram and 128 ssd
  • Thedragon1947
    Thedragon1947 Member Posts: 12

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    for undervolting i have used xtu... i dont know if the profile which i have created is being applied or not. and @Red-Sand can u pls send me the link for throttle stop tornado.... 
  • sri369
    sri369 ACE Posts: 2,623 Pathfinder
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    for undervolting i have used xtu... i dont know if the profile which i have created is being applied or not. and @Red-Sand can u pls send me the link for throttle stop tornado.... 
    Just search for throttlestop on google... its right up in first result.
    https://www.techpowerup.com/download/techpowerup-throttlestop/


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  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited October 2018
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    mine has 98 app's running in the background at the moment ( most of the times even more) and it's at cpu 54 (+-) gpu 44 i wouldn't worry too much about the 90 on payback the issue is the game itself it's really buggy it was a nightmare for me to get it going in the beginning crashing all the time but found  the issue and it uses more cpu that any other games i tried i also hit almost 90 on payback and i'm not even worried (they were made for this) in each day that goes by i love my i5 7300HQ even more :p if you are reaaly worried (again i wouldn't be) re-paste it with liquid metal and/or and try the solutions provided above by @Red-Sand :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Thedragon1947
    Thedragon1947 Member Posts: 12

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    Temps at 96 and i have seen some thermal throttling issues.. anything that i can do??
  • sri369
    sri369 ACE Posts: 2,623 Pathfinder
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    Temps at 96 and i have seen some thermal throttling issues.. anything that i can do??
    Please list out what all you did and I can try to suggest if anything more can be done.
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    LIKE - if helpful
    ACCEPT - if helped resolve
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  • Thedragon1947
    Thedragon1947 Member Posts: 12

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    i've had a problem lately,, i accidentally dropped my laptop from the table.. and my cpu temps since then have been above 90 deg. even with low graphics, while playing some intense games like rainbow!! My fans are all working fine.. 
  • deadlyghost
    deadlyghost Member Posts: 58 Die Hard WiFi Icon
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    I have a Predator 15 and I used to get 85-90 CPU temps under load(games). I tried undervolting but then again idk why I had this instinct to change the thermal paste for both CPU and GPU. I bought the Arctic MX-4 and changed the thermal paste. My CPU temps on heavy load are MAX 80 degrees and GPU temps are lower than that (don't remember the exact number). If you can open up your laptop, I'd recommend changing the stock Thermal Paste.