JOIN OUR RANKS
Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear.
I saw the closed thread, but was not clear on how to send a private message (sorry new to community) - do I have to open a support ticket, or is there a chat? Honestly I just want resolution for this issue. My firmware version is 20170206_0_3025_15.
"If you have an XB271HU monitor that has firmware version 170904 or newer, and are still experiencing this issue frequently, we encourage you to send us a private message, so we can better assist you and investigate further."