One of my USB slot does not accept anything ecxept USB Flash Drive since a disk clone.

2

Answers

  • AceFan
    AceFan Member Posts: 40 Devotee WiFi Icon
    I had a problem with an old Toshiba's drivers a while ago and the only thing that fixed the problem was installing and running Driver Booster from Iobit. There is a free and paid version of Driver Booster but the only thing you need is the free version.
  • Bobgraton200
    Bobgraton200 Member Posts: 64 Enthusiast WiFi Icon
    I think you should try cloning again, but this time pause the updates from windows:

    Does ssd have less disk space than hd? If so, use macrium reflect! Also try using the migrate from minitool partition!
    it should not be a problem like that since I just did a clean instal
  • Bobgraton200
    Bobgraton200 Member Posts: 64 Enthusiast WiFi Icon
    AceFan said:
    I had a problem with an old Toshiba's drivers a while ago and the only thing that fixed the problem was installing and running Driver Booster from Iobit. There is a free and paid version of Driver Booster but the only thing you need is the free version.
    I tried that but it did not work.

    I will contact Acer for help....
  • When making a clone, you will leave ssd equal to hd! Maybe solve the problem!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Bobgraton200
    Bobgraton200 Member Posts: 64 Enthusiast WiFi Icon
    edited August 2018
    When making a clone, you will leave ssd equal to hd! Maybe solve the problem!
    yeah... it's just that I realise that when I boot on the HDD there is the same probleme now :angry:   but I am 100% certain that two days ago there were not any probleme ...

    it seems like this USB slot does-not want to read anything thast is USB 1.0.  Like a USB recever for my mouse.
  • Is that usb port 3.0? If I'm not mistaken this port also serves to charge devices when the notebook is turned off!
    Make sure that by turning this option off in the acer quick access program, it recognizes the mouse or other peripheral correctly!

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Bobgraton200
    Bobgraton200 Member Posts: 64 Enthusiast WiFi Icon
    Is that usb port 3.0? If I'm not mistaken this port also serves to charge devices when the notebook is turned off!
    Make sure that by turning this option off in the acer quick access program, it recognizes the mouse or other peripheral correctly!

    Nah it is not the USB 3.0, the USB 3.0 work well.

  • Do you show which port does not work correctly?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Bobgraton200
    Bobgraton200 Member Posts: 64 Enthusiast WiFi Icon
    Do you show which port does not work correctly?




    It is the left one
  • When you connect the device to this port, what error code is shown in the device manager?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Bobgraton200
    Bobgraton200 Member Posts: 64 Enthusiast WiFi Icon
    When you connect the device to this port, what error code is shown in the device manager?




  • Take a look at this link: https://support.microsoft.com/en-us/help/310123/error-codes-in-device-manager-in-windows
    Does this external device have any drivers to install?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Bobgraton200
    Bobgraton200 Member Posts: 64 Enthusiast WiFi Icon
    Take a look at this link: https://support.microsoft.com/en-us/help/310123/error-codes-in-device-manager-in-windows
    Does this external device have any drivers to install?
    I tried your link and it does not work :(

    There is no driver for my external devices since it is just a USB flash drive i'm trying rigth now. But it is the same problem if I put something like a USB receiver for a mouse or some other USB flash drive (Some owrk and some other does not work).
  • Try this now:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Bobgraton200
    Bobgraton200 Member Posts: 64 Enthusiast WiFi Icon
    Try this now:

    I tried



    it just detected no problem, it just ds a detection of change in material. So it did praticly nothing.


  • Honestly, I'm out of ideas of what the problem might be! I think the solution would be to reinstall windows 10!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Bobgraton200
    Bobgraton200 Member Posts: 64 Enthusiast WiFi Icon
    Honestly, I'm out of ideas of what the problem might be! I think the solution would be to reinstall windows 10!
    yeah but I already did so! and it did not solve the problem. It is very weird :(
    The port USB is not broken since it work with some USB. So I am sure that it is not out of power or electricy.
    It work very well with my USB 3.0 external HDD 3 To, But can work with a Sony 8go USB.
  • Bobgraton200
    Bobgraton200 Member Posts: 64 Enthusiast WiFi Icon
    Error in my last post, wanted to says :  But can't work with a Sony 8go USB.
  • Try this:
    a) in the device manager, disable "the computer can turn off the device to save power";

    b) in the power options, disable fast boot;

    c) clean a disk cleanup as administrator;

    d) press windows + r and type msconfig! On the General tab, select normal startup;

    e) restart your computer!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Bobgraton200
    Bobgraton200 Member Posts: 64 Enthusiast WiFi Icon
    Try this:
    a) in the device manager, disable "the computer can turn off the device to save power";

    b) in the power options, disable fast boot;

    c) clean a disk cleanup as administrator;

    d) press windows + r and type msconfig! On the General tab, select normal startup;

    e) restart your computer!
    I did it two time just to be sure but it is the same thing :(  does not work