Acer PH315-51- Predator Sense Not Working!

akshah1997

I need urgent help. I have a Predator PH315-51 model laptop. Earlier Predator Sense would work. Now suddenly after opening Predator Sense, the animation comes and then it goes into the background like a service. All 4 services are running.

Predator Sense version - 3.01.3000

I tried the following methods. None of them seems to work -
1. Reinstalling Intel Turbo boost driver and then Predator Sense
2. Downloading other Predator Sense versions of other models (This computer is not supported!)
3. Windows 8 compatibility mode doesn't work

Please help me as I'm unable to use many softwares which cause the temperature of the laptop shoot to almost 90 degrees.

P.S. - My Windows is updated. No updates available for Windows.

Accepted answers

akshah1997

Red-Sand said:

lszl said:

I have a Predator PH315-52, have done everything recommended here and my animation just keeps on running forever.

You could also try resetting windows... although that's never fun.

Thank you all of you guys for helping me out.
As the last option, I reset my PC. Everythings working now.

All comments

brummyfan2

Hi,
Uninstall any Predator Sense Application already installed.
Download the 3.01.3000 version from Acer support site, extract the zip file, open the folder, open Predator Sense v3.1 folder, run the file(double click)e917f4d.....,highlighted in my snip.
https://www.acer.com/ac/en/GB/content/support-product/7603?b=1

Image: https://us.v-cdn.net/6029997/uploads/editor/a1/k7wqn3htzbue.jpg

Image: https://us.v-cdn.net/6029997/uploads/editor/pa/9ad4175m4hhg.jpg

akshah1997

brummyfan2 said:

Hi,
Uninstall any Predator Sense Application already installed.
Download the 3.01.3000 version from Acer support site, extract the zip file, open the folder, open Predator Sense v3.1 folder, run the file(double click)e917f4d.....,highlighted in my snip.
https://www.acer.com/ac/en/GB/content/support-product/7603?b=1

Hi,
Thanks for your response. I already tried that but still didn't work.

Red-Sand

Install the turno boost drivers from Acers website.

akshah1997

Red-Sand said:

Install the turno boost drivers from Acers website.

I did it. Downloaded the Turbo Boost driver and Predator Sense app from Acer's website. Reinstalled them 3-4 times. Still not working.

Red-Sand

akshah1997 said:

Red-Sand said:

Install the turno boost drivers from Acers website.

I did it. Downloaded the Turbo Boost driver and Predator Sense app from Acer's website. Reinstalled them 3-4 times. Still not working.

Try downloading iobit uninstaller and uninstall both predator senses that show there.

Then reinstall and check.

JohnCena

I think your registry is broken.

lszl

I have a Predator PH315-52, have done everything recommended here and my animation just keeps on running forever.

Red-Sand

lszl said:

I have a Predator PH315-52, have done everything recommended here and my animation just keeps on running forever.

You could also try resetting windows... although that's never fun.

sri369

akshah1997 said:
Please help me as I'm unable to use many softwares which cause the temperature of the laptop shoot to almost 90 degrees.

@akshah1997
1. Install acer care center. You can turn on cool boost in this.
2. Increase the height of your laptop by adding felt pads under feet to raise height by about an inch (on 4 corners only).
3. Undervolt using ThrottleStop
4. Use a cooling pad or an external usb fan

These steps will bring your laptop down by about 20 degrees...
Don't bother about Predator Sense.

akshah1997

Red-Sand said:

lszl said:

I have a Predator PH315-52, have done everything recommended here and my animation just keeps on running forever.

You could also try resetting windows... although that's never fun.

Thank you all of you guys for helping me out.
As the last option, I reset my PC. Everythings working now.

brummyfan2

akshah1997 said:

Red-Sand said:

lszl said:

I have a Predator PH315-52, have done everything recommended here and my animation just keeps on running forever.

You could also try resetting windows... although that's never fun.

Thank you all of you guys for helping me out.
As the last option, I reset my PC. Everythings working now.

Thanks for posting the solution which worked for you

Miras888

brummyfan2 said:

akshah1997 said:

Red-Sand said:

lszl said:

I have a Predator PH315-52, have done everything recommended here and my animation just keeps on running forever.

You could also try resetting windows... although that's never fun.

Thank you all of you guys for helping me out.
As the last option, I reset my PC. Everythings working now.

Thanks for posting the solution which worked for you

can help, my Predator Helios 300 G3-572 also has this problem, does not run Predator Sense

JAEEZZ

Image: https://us.v-cdn.net/6029997/uploads/editor/g2/52cpc92bmqza.png

I keep trying to install it, but still always asking me to search in the store then after pressing yes it will turnout error.

How should I fix this kind of error?

help me asap!

infamous17

brummyfan2 said:

Hi,
Uninstall any Predator Sense Application already installed.
Download the 3.01.3000 version from Acer support site, extract the zip file, open the folder, open Predator Sense v3.1 folder, run the file(double click)e917f4d.....,highlighted in my snip.
https://www.acer.com/ac/en/GB/content/support-product/7603?b=1

Dude I don't know how to thank you

You save my life omg

Have a kissie

brummyfan2

infamous17 said:

brummyfan2 said:

Hi,
Uninstall any Predator Sense Application already installed.
Download the 3.01.3000 version from Acer support site, extract the zip file, open the folder, open Predator Sense v3.1 folder, run the file(double click)e917f4d.....,highlighted in my snip.
https://www.acer.com/ac/en/GB/content/support-product/7603?b=1

Dude I don't know how to thank you
You save my life omg
Have a kissie

You are welcome

walno

brummyfan2 said:

Hi,
Uninstall any Predator Sense Application already installed.
Download the 3.01.3000 version from Acer support site, extract the zip file, open the folder, open Predator Sense v3.1 folder, run the file(double click)e917f4d.....,highlighted in my snip.
https://www.acer.com/ac/en/GB/content/support-product/7603?b=1

This worked for me, thank you

OlivierC

brummyfan2 said:

Hi,
Uninstall any Predator Sense Application already installed.
Download the 3.01.3000 version from Acer support site, extract the zip file, open the folder, open Predator Sense v3.1 folder, run the file(double click)e917f4d.....,highlighted in my snip.
https://www.acer.com/ac/en/GB/content/support-product/7603?b=1

Hello

Thanks a lot !
Just a difference: I downloaded "Predator Sense White version 3.02.3002" and it works again.
But before I tried with Predator Sense 3.01.3002 but it failed, nevermind.

Siddnt

akshah1997 said:

I need urgent help. I have a Predator PH315-51 model laptop. Earlier Predator Sense would work. Now suddenly after opening Predator Sense, the animation comes and then it goes into the background like a service. All 4 services are running.

Predator Sense version - 3.01.3000

I tried the following methods. None of them seems to work -
1. Reinstalling Intel Turbo boost driver and then Predator Sense
2. Downloading other Predator Sense versions of other models (This computer is not supported!)
3. Windows 8 compatibility mode doesn't work

Please help me as I'm unable to use many softwares which cause the temperature of the laptop shoot to almost 90 degrees.

P.S. - My Windows is updated. No updates available for Windows.

ok I have one solution
Go to run (Win+r)
type "msconfig" on run and press enter
Go to services tab
click enable all and press apply and then ok and restart
Hope your problem will be solved as mine has been solved

DSLow

SOLUTION TO THIS PROBLEM:

I have an Acer Helios 300 (2019) Edition Model PH315-52-78VL to be exact and had the same problems discussed in this form, but found a solution from bits and pieces of information prodivded.

1.) Download from Acers website Predator Sense version 3.00.3116 released on 05-09-19.

https://www.acer.com/ac/en/US/content/support-product/7983?b=1&pn=NH.Q5MAA.001&sn=91901540726

2.) uninstall any prior version of predator sense you have installed.

3.) Create a folder perhaps in the download directory or wherever you downloaded the zip file to for Predator Sense.

- Extract the zip file in that directory, but don't extract it to the default "Predator Sense_Acer_3.00.3116_W10x64_A" otherwise you will have a folder called this and another folder within it called the same thing. Most applications freak out when attempting to install something from within the same folder name twice.

- You just want to get the extracted zip files in its own folder.

4.) Open the extracted directory to this path "\Predator Sense_Acer_3.00.3116_W10x64_A\3.00.3116\PredatorSenseUWP"

- Once in that folder, right-click on the file titled "9ebba37af5cc4914af1e8c5cfabfd6e7.appxbundle" and open with "App Installed".

- This will use the Microsoft store app installer to install the application and creates an Icon for it.

4.) Once the Icon has been created, go back to the folder above and move back one directory to "\Predator Sense_Acer_3.00.3116_W10x64_A\3.00.3116".

- Run the Setup.exe, which will install the remainder of the application and the needed Predator Service. Without it, the application will not run and the service should start, shortly after its installed.

5.) Open the Predator Sense application and it should open. For the Helious (2019) PH315-52-78VL model, the application should be black and blue matching that of the unit.

Check out the video below 3:59 seconds and this should give you an idea on what the application should look like for the above model. It's not red and black like the 2018 edition of the Helios 300.

By the way, Acer support when I contacted them about this issue, advised that because I had upgraded to Windows 10 Pro, that was the problem and the application was not compatible with that version. The representative I was dealing with was miss guided, pulling miss information from out of thin air and had no clue what she was talking about. Acer needs to re-train their support and let their Support staff know that if they don't know the answer to a question, don't make something up.