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Clicking sound when i open the screen on acer predator helios 300

marwanmarwan Posts: 64Member Enthusiast
edited February 2018 in Predator Laptops
when i open the screen therr clicking sound happen maybe from the hinge
and when i press on the bottom left or right of the screen plastic and aluminum cover there a little clicking sound 
does the acer warranty cover this ? Replacing hinges or changing screen cover ?

FAQ & Answers

  • SharanjiSharanji Posts: 4,040ACE Pathfinder
    Hi ;marwan

    The best option is to contact Acer technical support in your region and get suggestion to resolve it or send in the device to Acer to fix it
    http://www.acer.com/worldwide/support/

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • marwanmarwan Posts: 64Member Enthusiast
    Sharanji said:
    Hi ;marwan

    The best option is to contact Acer technical support in your region and get suggestion to resolve it or send in the device to Acer to fix it
    http://www.acer.com/worldwide/support/

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
    my country is not listed in the support 
  • SharanjiSharanji Posts: 4,040ACE Pathfinder
    marwan said:

    my country is not listed in the support 

    Are you located in Lebanon? Please check the below weblink for Acer service center contact information.
    https://www.acer.com/ac/en/AE/content/service-contact

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • marwanmarwan Posts: 64Member Enthusiast
    I noticed when i open the screen the sound is not clicking its a very low sound idk how to explain it 
    does anyone have the same laptop ? If yes can you hear a very low sound when you open the screen ?
  • areebanwarareebanwar Posts: 3Member New User
    Yep, everytime I open the lid, I hear a 'crack' sound. I'm scared it'll break someday. Can anyone shed light if this will hold for the future? Just got it last week and I use it as carefully as I can.
  • marwanmarwan Posts: 64Member Enthusiast
    the sound was from the red plastic in the bottom of the laptop.
    @areebanwar idk about your laptop but i think you should send it to official acer maintenance to fix it . use your warranty before it expire
  • xd_anshulxd_anshul Posts: 1Member New User
    i also have the same problem in my acer helios 300, can anyone else tell if the problem persists on theirs.
  • NSJ006NSJ006 Posts: 8Member

    Tinkerer

    I also have same problem in my acer helios 300, pls tell me is it serious issue or just a thing. I need to worry or not?
  • krishnacjkrishnacj Posts: 3Member New User
    marwan said:
    when i open the screen therr clicking sound happen maybe from the hinge
    and when i press on the bottom left or right of the screen plastic and aluminum cover there a little clicking sound 
    does the acer warranty cover this ? Replacing hinges or changing screen cover ?

    marwan said:
    when i open the screen therr clicking sound happen maybe from the hinge
    and when i press on the bottom left or right of the screen plastic and aluminum cover there a little clicking sound 
    does the acer warranty cover this ? Replacing hinges or changing screen cover
    Did you get it fixed ?
  • krishnacjkrishnacj Posts: 3Member New User
    NSJ006 said:
    I also have same problem in my acer helios 300, pls tell me is it serious issue or just a thing. I need to worry or not?
    NSJ006 said:
    I also have same problem in my acer helios 300, pls tell me is it serious issue or just a thing. I need to worry or not?
    NSJ006 said:
    I also have same problem in my acer helios 300, pls tell me is it serious issue or just a thing. I need to worry or not?

  • krishnacjkrishnacj Posts: 3Member New User
    Even i have the same problem is it normal ? My acer predator helios 300 makes clicking noise while lifing up the lid 
  • Sanchit55Sanchit55 Posts: 1Member New User
    marwan said:

    and when i press on the bottom left or right of the screen plastic and aluminum cover there a little clicking sound 
    I also have the same issue... is this something to worry about or just a quirk ???
  • missundercovermissundercover Posts: 6Member New User
    You should worry about it indeed, the hinge on mine broke off.. 
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