I've got a Predator G6-710 that's been giving me issues for quite some time.
Windows 10 (ugh), I7 Intel processor, GTX 970 Nvidia graphics drive, please lemme know if there's more info I can provide.
The issue: Computer reboots itself when playing certain games. These games are Skyrim: Elder Scrolls, Planet Coaster, Subnautica, South Park: Fractured But Whole, Sid Meiers Civilization IV and V, Grand Theft Auto V.
Normally the behavior of my computer is this; I will get to the title screen, I will click on a save file, and the game will load. Normally, the game loads successfully, but when it actually begins the level, my computer reboots itself. Specifically, the computer will turn off, the light going dim for a few moments, then it will switch itself back on. There is no error screen, no warning, and the computer does these actions without my interference, it always 100% turns itself back on.
Usually the computer is kind've... random. Sometimes it will succesfully play the game, and I can go on for hours without any problems, then it will suddenly decide it's too much and reboot itself. Sometimes it lasts for an hour, and usually it triggers when I enter a new area (IE when the game loads something new), though other times my computer can reboot randomly.
Along with this issue is the fact that sometimes my computer will reboot itself while idle. This is less common. For a short period of time, my computer actually reboot itself when I went to unpause youtube video's. This went on for a few days but now I haven't had my computer reboot from a video for a couple months. Kind've... odd....
However, recently I've noticed a new pattern starting last month where the computer simply quits immediately upon opening a game, or upon loading into a game. Specifically I've noticed this issue with Subnautica and Planet Coaster.
Interestingly, there are other games where the computer doesn't have a problem. Specifically games that appear less demanding, such as Stardew Valley, Prison Architect, Okami HD and League of Legends.
I've updated my graphics card!... and I'm not sure what else to do. If someone recommends me to update bios, could you please provide instructions as to how I'd do that? I know I need to download something from the drivers and Manuals, but which BIOS download do I need to select?
I am not tech savvy at all, so please, some advice would be very good.
Lastly I'd like to mention that I did have this machine sent in for repairs, but the report that was sent back to me claims they couldn't replicate the issue? (Though they certainly didn't mind playing hours of my Skyrim file without making backups of the saves, which is honestly too hilarious for me to be mad about)