RAID 0 Issues

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Answers

  • DaHammy
    DaHammy Member Posts: 12

    Tinkerer

    edited January 2018
    IronFly said:
    I must know the exact error to help you on the CMD.

    And please, in the future, always create the recovery drive of any new laptop.
    X:\windows\system32>C:

    C:\>CD Raid_tool

    C:\Raid_tool>delete

    INVALID_DEVICE: Request not formatted correctly, device does not exist.

    Volume by that name does not exist! Name: 0EMRAID0

    3

    INVALID_DEVICE: Request not formatted correctly, device does not exist.

    Volume by that name does not exist! Name: Volume_0000

    3
    Done!
    Drücken Sie eine beliebige Taste . . .

    -----------------------------------------------------------------------------
    This is the log of the CMD in the troubleshooting mode. The long line above this text is jsut to separate this and not to create more than one comment. "Drücken sie eine beliebige Taste" means "Press any key" in german
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    edited January 2018
    DaHammy said:
    ven98 said:
    The method that I have suggested is to break the raid 0 array, without recoverying any data. The reason why you need the recovery drive is to install windows 10 on the SSD in case the system doesn't boot, because of data loss. To recover the data lost from the HDD, you will need a data recovery tool.
    Oh I see, so I need the recovery drive in case my pc wont boot anymore. I get it now, I can try that if there is no other way to delete the array. Is there any other way to delete the array? I did what IronFly said but the array still exists. I forgot to mention that when I did what IronFly said, it said that it could not be found or something or wasn'T avilable or someting, I'm talking about the CMD in the troubleshooting mode

    ALSO the name of the array thingy is not "Volume_0000" or "OEMRAID0", it's "SATA_Array_0000"
    This is because you said that the array isn't named neither volume 0000 nor oemraid0. Repeat the process but this time with SATA_Array_0000.

    Maybe if you mention the array's name it will work.

    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • DaHammy
    DaHammy Member Posts: 12

    Tinkerer

    ven98 said:
    DaHammy said:
    ven98 said:
    The method that I have suggested is to break the raid 0 array, without recoverying any data. The reason why you need the recovery drive is to install windows 10 on the SSD in case the system doesn't boot, because of data loss. To recover the data lost from the HDD, you will need a data recovery tool.
    Oh I see, so I need the recovery drive in case my pc wont boot anymore. I get it now, I can try that if there is no other way to delete the array. Is there any other way to delete the array? I did what IronFly said but the array still exists. I forgot to mention that when I did what IronFly said, it said that it could not be found or something or wasn'T avilable or someting, I'm talking about the CMD in the troubleshooting mode

    ALSO the name of the array thingy is not "Volume_0000" or "OEMRAID0", it's "SATA_Array_0000"
    This is because you said that the array isn't named neither volume 0000 nor oemraid0. Repeat the process but this time with SATA_Array_0000.
    I did that, I edited the .bat file and changed "Volume_0000" to "SATA_Array_0000" but it said the same thing, that no volume by that name exists, what should I do?
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    edited January 2018
    on your screenshot, the volume seems labeled as ''Eiegne Volume'', i can't understand if there`s a space between them, but try with that name instead of Volume_0000
    I'm not an Acer employee.
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    @IronFly with your method for deleting the RAID 0 array, is it possible to recover the lost data?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    the biggest problem on recovering data is not the RAID array breaking but the overwrite done during the RAID0 creation; so yours or mine...doesn`t matter on being successful on recovering data.
    I'm not an Acer employee.
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Sorry, I didn't mean the data he had before creating the array, but the data that is currently written on both drives.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • NiNcOomPoOp
    NiNcOomPoOp Member Posts: 1 New User
    has this been solve? got similar problem...
  • ptrang1987
    ptrang1987 Member Posts: 1 New User
    has this been solve? got similar problem...
    I got the same problem too. I’m trying to do a fresh install of windows to see if it’ll work
  • Machiavelli70
    Machiavelli70 Member Posts: 2 New User
    I have this issue as well.  I am unable to use the "drvload" function as it is not valid or recognized.  I have also added the line to delete SATA_Array_0000 , but it is unrecognized like the commands with other driver names.
  • Cerin666
    Cerin666 Member Posts: 2 New User
    IronFly said:
    Symptoms
    User can't delete RAID array, RAID option greyed on BIOS.
     
    Diagnosis
    User can create the RAID array via "Intel Rapid Storage Technology UI" (iRST) on Windows but can't delete RAID by "iRST" and RAID is the only option on BIOS (AHCI option is missing).
     
    Before deleting the RAID array
    Always remember to do the windows recovery media before running the RAID tool to delete the array.
    With the help of the Acer Care Center (pre-installed on your system), you can create the windows recovery media on an USB stick, so you can reinstall it later.
    In the AcerCare Center, click Recovery Management -> Getting Started, and then follow the instructions.
     
    You can also perform a backup of your actual windows installation, so using the windows recovery media, you can reload your OS at the time of the backup.
    Press Windows logo key and type "backup"
    click on "Backup and restore" and then follow on screen instructions.
     
    Solution
    First of all, check the Volume name of your array on "iRST".
    Press windows logo key and type "intel"
    click on "Intel Rapid Storage Technology"
    click on "Yes" if prompted
    check on the right side, under "Storage System View", that "Volume_0000" or "OEMRAID0" is the name of the array.
     
    if Type description is:
    RAID 1 or Recovery - no data will be lost
    RAID 0  - all your data will be lost - you will need to re-install Windows
     
    Download the RAID tool, choose your model
     
    Right click the downloaded RAID_Tool.zip file  
    click on "Extract all"
    Click on "Browse..." 
    Click on "Computer"
    Click on "C:" (normally it's labeled "Acer (C: )
    Click on "Ok"
    Click on "Extract"
     
    Now click on the Windows logo at the bottom left of your screen
    Click on the Power icon
    Press Shift key and click on "Restart"
    On the next screen click on "Troubleshooting"
    On the next screen click on "Advanced settings"
    On the next screen click on "Command Prompt"
    Select your account and type your password (if any)
     
    At Command prompt 
    type C:
    type CD Raid_tool
    type delete
     
    Once successfully deleted, press Enter and then reboot your PC.
    The RAID array will be deleted.
     

    The link to the raid tool isn't working so i cannot follow the steps, can you post a working link or send me the zip file on my email: malocaesar@gmail.com
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited October 2019
    Cerin666 do not post personal info into the public forum also the links dont exist because the thread has almost 2 years old and acer ftp website isnt working for a long time now as far as im aware if you want to send any personal details send it directly by pm not for everyone to see


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    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
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