What type of RAM does Helios 300 support?

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Answers

  • Razgriz13
    Razgriz13 Member Posts: 1 New User
    My Helios 300 has only 8gb RAM at 2933mhz
    would like to upgrade the RAM but is it fine if say i replace the 2933mhz one for a higher or better mhz? like a 3200mhz 16gb?

    Model: Predator 315-53
    CPU: I7-10870H 2.2ghz
    GPU: RTX 3060 6gb
    OS: Windows 10
  • jegy_121
    jegy_121 Member Posts: 1 New User
    Hello. Is it okay to add a 16gb RAM  to helios 300 (i7 9th gen) with an existing ram of 8gb?

  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    @jegy_121 no you need to either match the 8gb you already have with another 8gb same clock/CL or get a proper dual channel set either 2x8gb or 2x16gb i recommend either hyperx or vengeance 2666 never mix ram from different size/clock/CL and preferably brands


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited December 2021
    Razgriz13 your cpu will not support 3200mhz check the intel specs for your own cpu only 11th gen supports 3200mhz here is how it works 6th gen and under 2133 7th gen 2400 8/9th gen 2666 10th gen 2933 11th gen and up 3200 good luck :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • MrV
    MrV Member Posts: 1 New User
    Hi guys i am going to buy a 2022 model of acer Predator Helios 300 what is graphic card tgp of 3060 &3070 and why don't it support ddr 5 ram as well as don't have mux switch asus has use mux switch in all of the devices in 2022 but my friend had a Helios 300 and i like it I just want to know the above questions pls answer me and thank you in advance
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited January 2022
    MrV well thats up to the manufacturer to support it or not acer does not have mux switches in any laptops these features become more expensive to mass produce and now even worse because of whats happening in the world and the chip shortage and causing the prices of the laptops to increase by a lot which its not what anyone wants to see right now if you have further questions please contact acer support directly as this community its not acer support direct channel neither we work for acer we are just normal users like yourself here voluntarily on our own free time good luck :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Hellhound
    Hellhound Member Posts: 2 New User

    If I go into the BIOS and hit control s it will bring up menus that are hidden normally. It will bring up a menu that give me a option of two setting either Gpu : auto or Gpu: Optimus. Now I’m not sure what one is the better choice but I did notice that if you set it to auto and then go into the NVIDIA control panel from there you can select discrete GPU, and it turns on just the RTX 3070. In the options in the Nvidia control panel you can pick from Optimus discrete, and I believe the other one is auto where it will switch back-and-forth between the integrated GPU and the discrete GPU so just may be a helpful tip for someone who’s trying to find a MUX switch I believe putting it on the setting in the bios, then going to the control panel and setting the Nvidia cord to which ever cord that you have only basically is doing what a MUX switch does, and is routing your graphics directly to your discrete graphics card . Hope it helps leave comments. If you guys know any more information about this or any information that might be useful to me thank you and I don’t know if I said, but I’m using this on a Helios 300 2022 model with a 12 GEN i7 and a RTX 3070 GPU .

  • sksnil7887
    sksnil7887 Member Posts: 1 New User

    Yes. I did a system recovery, it helped for a day and the problem came back.



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