acer helios is compatible with wddm 2.3?

soldatwar
soldatwar Member Posts: 13

Tinkerer

edited November 2023 in 2018 Archives
Hello, I wanted to know if it is possible to update the wddm to 2.2 or 2.3 in order to use mixed reality

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Open 'RUN' and enter 'dxdiag'. Go to the display tab, where you will find the WDDM version.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • soldatwar
    soldatwar Member Posts: 13

    Tinkerer

    I have wddm 2.1 and been looking for information everywhere, updating everything I could but the wddm is still in 2.1 does anyone know what the problem is?
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Have you updated to windows fall creators update?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • soldatwar
    soldatwar Member Posts: 13

    Tinkerer

    if it's version 1709 then yes
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Version 1709 is fall creators, yes. Have you tried updating the Nvidia driver from Nvidia's website?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • soldatwar
    soldatwar Member Posts: 13

    Tinkerer

    update from an NVIDIA program later and also uninstall the driver by comp and download it directly from the nvidia page in case there were any changes but no  :'(
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!