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Disable Raid 0 Acer predator Triton 700

DolohanDolohan Posts: 8Member New User
edited March 2018 in Predator Laptops
Hello, is there a way to disable the raid 0 on the predator triton 700 ? There is no option in the bios ans the acer raid utility for the other predator laptop are not working. 

Best Answers

  • IronFlyIronFly Posts: 18,018 Trailblazer
    Accepted Answer
    can you please post a screenshot of iRST on windows?

    just to understand which drives are involved on the RAID array.
    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • IronFlyIronFly Posts: 18,018 Trailblazer
    Accepted Answer
    i need to see a screenshot of iRST.
    upload the image here and post the link:
    https://postimages.org

    by the way, probably your laptop has a single SSD splitted in 2 parts with its own controller set as RAID.
    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • IronFlyIronFly Posts: 18,018 Trailblazer
    Accepted Answer
    keep in mind that you will need to re-install windows from scratch.

    ok, try this:
    right click the delete.bat file and choose to edit

    then add this string

    rstcli64.exe --manage --delete PREDATOR

    save it and try to run the delete.bat as on your previous try


    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • DolohanDolohan Posts: 8 New User
    edited December 2017 Accepted Answer
    it seems to work, but now, windows install dont detect the ssd. i replaced one of the raid by an old non raid ssd, and it changes nothing

    and in the bios sata mode its still Raid and i cant change noting. 
  • IronFlyIronFly Posts: 18,018 Trailblazer
    edited December 2017 Accepted Answer
    RAID can't be changed on BIOS.

    are you installing windows 10 OS?
    probably is missing a driver to access the RAID, can be the nmve or RAID driver (that's strange since it's Intel based)

    to have the RAID0 back, you can try this guide (you don't need to download the CLI since you can use the RAID tool to create it and as system recovery, you can use the windows installation media, just copy the raid tool files on the USB flash drive root):
    https://community.acer.com/en/discussion/comment/385363#Comment_385363
    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
«1

FAQ & Answers

  • IronFlyIronFly Posts: 18,018ACE Trailblazer
    which error do you have using the RAID tool?
    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • DolohanDolohan Posts: 8Member New User
    i followed this tuto
    community.acer.com/en/discussion/494000/predator-g9-793-78cm-disable-raid-0

    it said can't load iastorageac.inf impossible invalid_Device request not formatte correctly, device does not exist. 


    i just type delete... 
    tried delete volume_000 or volume falcon. Nothing seems to work
  • IronFlyIronFly Posts: 18,018ACE Trailblazer
    Accepted Answer
    can you please post a screenshot of iRST on windows?

    just to understand which drives are involved on the RAID array.
    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • DolohanDolohan Posts: 8Member New User

    I can’t upload a picture

    It said :

    C:\raid_tool\delete

    Drvload : loading iaACic.inf ok.

    DrvLoad : Loading iaStorAC.inf error 0x80070103

    INVALID_DEVICE : Request not formatter correctly, device does not exist

    Volume by that name does not existe ! Name : OEMRAID0

    3

    INVALID_DEVICE : Request not formatter correctly, device does not exist

    Volume by that name does not existe ! Name : Volume_0000

     

    3

    Done !

     


    have an idea ? i didnt find raid tool for triton 700

  • IronFlyIronFly Posts: 18,018ACE Trailblazer
    Accepted Answer
    i need to see a screenshot of iRST.
    upload the image here and post the link:
    https://postimages.org

    by the way, probably your laptop has a single SSD splitted in 2 parts with its own controller set as RAID.
    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • DolohanDolohan Posts: 8Member New User
    edited December 2017
    here it is 
    https: //s9.postimg.org/ujrhktbpr/screen2.jpg
    https: //s9.postimg.org/dj8lc9w5b/screen1.jpg
    https: //s9.postimg.org/x2d6lf54v/screen3.jpg
    it has 2ssd in raid0

  • IronFlyIronFly Posts: 18,018ACE Trailblazer
    Accepted Answer
    keep in mind that you will need to re-install windows from scratch.

    ok, try this:
    right click the delete.bat file and choose to edit

    then add this string

    rstcli64.exe --manage --delete PREDATOR

    save it and try to run the delete.bat as on your previous try


    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • DolohanDolohan Posts: 8Member New User
    edited December 2017 Accepted Answer
    it seems to work, but now, windows install dont detect the ssd. i replaced one of the raid by an old non raid ssd, and it changes nothing

    and in the bios sata mode its still Raid and i cant change noting. 
  • IronFlyIronFly Posts: 18,018ACE Trailblazer
    edited December 2017 Accepted Answer
    RAID can't be changed on BIOS.

    are you installing windows 10 OS?
    probably is missing a driver to access the RAID, can be the nmve or RAID driver (that's strange since it's Intel based)

    to have the RAID0 back, you can try this guide (you don't need to download the CLI since you can use the RAID tool to create it and as system recovery, you can use the windows installation media, just copy the raid tool files on the USB flash drive root):
    https://community.acer.com/en/discussion/comment/385363#Comment_385363
    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • DolohanDolohan Posts: 8Member New User
    i want to get rid of the raid0 to have two hdd. one i intel 1to that i swapped and the second from the computer. 

    when i scan for nvme or raid driver, windows find nothing. but i dowloaded exe from intel website.

    strange, my biod find it.

    what is stranger is that a working windows was on that ssd. its like if the bios just allow raid0 ssd



  • IronFlyIronFly Posts: 18,018ACE Trailblazer
    sorry but i don't understand.

    are you able to boot to windows?
    if so and once SSD is missing.
    press windows logo + x keys
    click on disk management
    you will find the other SSD listed, just right click it and choose to Format is as NTFS
    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • DolohanDolohan Posts: 8Member New User
    windows dont boot anymore. it dont recognize my nvme drive. 
    when i boot with windows setup from the usb drive, the drive selection is empty.

    the story is : i had a windows laptop with a single nvme drive. i took this drive to but it in a new laptop. 
    the bios see this drive, but boot with it. and when i boot from a usb windows install, i see none of my nvme drive. 


  • IronFlyIronFly Posts: 18,018ACE Trailblazer
    so, windows is missing some drivers to access the SSDs.
    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • DolohanDolohan Posts: 8Member New User
    exactlt that was that. disable secure boot and add intel raid driver. thank you so much !!! 
  • ariesyooariesyoo Posts: 2Member New User
    edited January 2018
                           
  • ariesyooariesyoo Posts: 2Member New User
    Dolohan said:
    exactlt that was that. disable secure boot and add intel raid driver. thank you so much !!! 
    Hi...
    i got same problem with my predator700  .,..sorry that my english not good..i am from china shanghai ..  and wo i cannot gei any help from china Acer... i know how to disable the raid  ..but now i like to change my hardware to SUMSUNG PRO960? ..but i can't change bios raid ..so i am thinking is it possiable  to have 960 drive   without changing bios raid?  i had ask acer china for one mouths  how to change the bios ...still..now no reply
  • IronFlyIronFly Posts: 18,018ACE Trailblazer
    BIOS is fixed to RAID, no way to change but you can change to PRO 960.

    RAID is only a protocol, using it doesn't mean your drive will be added to an RAID array.
    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • PSYCH0PSYCH0 Posts: 1Member New User
    I just ordered a Triton 700 and a 960 Pro 1T SSD with the hopes to replace the 2 256G SSD's... Can this model run with 1 SSD Drive?
  • daviddmdaviddm Posts: 3Member New User
    I have a Acer Predator 17X GX-792 and I want to do the exact same thing.  I want to replace the 2 256G SSD with one Samsung Pro 960.  Has anyone done this successfully and what exactly was the process?  Really hoping this can be done because I just spent $1200 on the 2TB 960Pro. 
  • KaTriton700KaTriton700 Posts: 2Member New User
    Dolohan said:
    exactlt that was that. disable secure boot and add intel raid driver. thank you so much !!! 
    Where do you download the intel raid driver? Please provide the link. I want to change the ssd on my triton but facing the same issue. The new drive didn't show up when required to choose drive to install windows. 
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