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Windows Update stuck on “Please wait while we install a system update” message (Acer r5-471t-534x)

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Comments

  • padgettpadgett ACE Posts: 4,037 Pathfinder
    Just a thought but try reformatting the flash drive to NTFS. I had Windows show the drive and then just stop. I also had one device (a Spin 1 with 32 GB) have a black screen all night and then suddenly awaken on the 1903 update.
  • XdxDXdxD Member Posts: 1,209 Overclocked Contributor
    edited August 2019
    Don't try to install big Half-yearly feature updates (>4GB) size through Windows Update. Always use ISO and either clean-install or just install it on top of your current WIndows 10. I have been doing this since 2017 but on my Predator and 8 years old Sony Vaio PC (never had any of the wild issues being descibed by every other site about any Windows Update, except just once in 1809). The updates in each month are Monthly Security updates which are only 100-200 MB in size and they install within 2-10 minutes. Also, keep a backup handy or atleast create a System Restore Point once a week (old ones can be deleted though only after creation of new one). The Windows 10 1903 update has given us some more power by the way; it asks us whether to download a Monthly Security or Half-yearly feature update even if your PC is using unmetered connection. That way you can just Google up the related update and check whether it has issues or not. If it has, just ignore it and Check for Updates after a month. If you find that update to be stable, just go for it =)!
    Trying to do my best here - Your happy Predator owner =)!
  • JoeAlbanoJoeAlbano Member Posts: 2 New User

    Sometimes the logo stays on the screen while Surface updates are installing. Large updates may take up longer than expected, so you may need to wait while they install.

    If it's more than an hour and still the device does not boot in to Windows, force shutdown the device.

    1. Press and hold the power button until the screen turns off (about 10 seconds), then release the power button.
    2. Press and release the power button to turn your Surface back on. You should see the Microsoft logo.

    If that doesn't work, use this shutdown process to make sure your Surface completely turns off. Press and hold down the power button until your Surface restarts and you see the Windows logo screen (this takes about 20 seconds), then release the power button.

    If force the device to shut down does not work. Try to force shutdown the device again and restart. After two consecutive failed attempts to start Windows, the Recovery menu will appear.Then select See advanced repair options. Select Troubleshoot > Advanced options > Go back to the previous version.

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