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Acer is aware that some units may be unable to boot into Windows after installing Windows Updates. Users have reported receiving a blank screen or a message that reads: “Please wait while we install a system update”. This issue has been escalated and Acer is working with the appropriate parties to identify and deliver a solution as soon as possible. We will provide updates on this topic as additional information becomes available.
We ask for your patience and we apologize for any inconvenience,