JOIN OUR RANKS
Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear.
Apologies I'm a newbie and posted this in the laptop area and now realise it should probably be here.
I am trying to update the pre-installed Acer QuickAccess menu because it doesn't display all of the options it should but in order to do so it seems I have to uninstall the current version. Unfortunately something has got corrupted and now I keep getting a message 'Service Radio Management Service (RMSvc) could not be deleted when I try to run the W81_QuickAccessSetup.zip I downloaded.
I have tried stopping the service but that didn't help and also added a registry entry that enabled Windows Installer in Safe Mode and tried running the setup program in Safe Mode but I get the same error.
Grateful for any guidance as to how I can force the W81_QuickAccessSetup setup.exe to install.