Hi, I have a brand new Acer VN7592G77LB laptop and since day one I have the following problem:
If I have the laptop powered on it won't charge from the power plug and it will use the battery instead.
But if the notebook is powered off the charging LED indicates that the battery is charging and when I boot up the battery is charged. Something is wrong with the power bypass in the laptop I think because is not a software problem (I tested it in Windows 10, Linux Mint and in the BIOS).
¿Anyone know what is happening? ¿I need to send the laptop for warranty?
Thanks a lot.