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Acer Aspire V Nitro 592G lost microphone

HI, i think that after the anniversary edition update integrated microphone started to have some driver problem, the peripherical is disappeared, skype doesnt work, someone has the same problem?

Best Answer

FAQ & Answers

  • czervvczervv Posts: 1Member

    Hi, I have completely same issue - it stopped working in Win 10 three months ago - I was not able to fix that anyhow. So I have bought external microphone and using it Smiley Sad

  • kornkorn Posts: 8Member

    i add some info

    a screenshot with where u can see a device that doesnt startmicerror.jpg

    and the event in the event viewer

     

    Nome registro: Microsoft-Windows-Kernel-PnP/Configuration
    Origine:       Microsoft-Windows-Kernel-PnP
    Data:          05/08/2016 14:44:43
    ID evento:     411
    Categoria attività:Nessuna
    Livello:       Errore
    Parole chiave:
    Utente:        SYSTEM
    Computer:      LAPTOP-TIT92L3P
    Descrizione:
    Problema di avvio del dispositivo INTELAUDIO\DSP_VEN_8086&DEV_0222&SUBSYS_00000022&REV_0001\4&34d7ddd7&0&0800.

    Nome driver: oem59.inf
    GUID classe: {4d36e97d-e325-11ce-bfc1-08002be10318}
    Servizio: IntcOED
    Filtri inferiori:
    Filtri superiori:
    Problema: 0xA
    Stato problema: 0xC0000365

  • RadeonHDRadeonHD Posts: 43Member Troubleshooter

    I also began having the same problem after the Win 10 anniversary update on my Acer VN7 592G.

    Any solutions from Acer? 

  • RadeonHDRadeonHD Posts: 43Member Troubleshooter

    Another day gone and still no reply from Acer ...Smiley Sad

    Windows 10 x64 bit

    Untitled.png

  • kornkorn Posts: 8Member

    its seem a driver's bug, we should ask ato microsoft or intel?

  • RadeonHDRadeonHD Posts: 43Member Troubleshooter
    I have already written to Acer about this microphone driver issue and I am waiting for an answer.
    Please write to them as well so that they know many VN7 owners are facing this issue and hopefully they will address it sooner.
  • kornkorn Posts: 8Member

    tell me the email

  • kornkorn Posts: 8Member

    done in the italian version of acer's site, tnx!!!

  • Acer-JoseAcer-Jose Posts: 807Administrator Community Administrator

    Hello everyone,

     

    I'm sorry that you've ran into this issue.  With the release of any major Windows update there is always a possibility of drivers malfunctioning but these issues should be resolved with the regular following updates.  These should come automatically through Acer Care Center or Windows Update.

     

    Thanks,

    Acer Technician Acer-Jose

  • kornkorn Posts: 8Member

    still waiting...

  • kornkorn Posts: 8Member

    news???

  • sharky25ksharky25k Posts: 473Member Skilled Practitioner
    Accepted Answer

    I am sure you did not check the drivers page for your notebook. And also you did not look around the forum.

     

    http://community.acer.com/t5/V-and-VN-Series-Laptops/VN7-592G-blue-screen-after-installed-Windows-10-Anniversary/td-p/448047

  • kornkorn Posts: 8Member

    no but the acer care didnt find them, but now i downloaded and solved Smiley Happy

  • SALIM1SALIM1 Posts: 6Member

    Tinkerer

    my problem is the new windows 10 anniversery.when i updated to this my audio dissapeared.so i re installed the drivers but blue screen appeared but my audio drivers worked but no mic.i however consulted with acer technicians and they told me to roll back to the old windows.if its possible to update a new audio driver so that i have no problems with the new windows 10

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