Here at Acer we’re always looking for exciting technology to bring to you and allow our users can get the most out of the Acer Community. We have been testing some new features that will enhance our current Community.
Here’s a sneak peek at what you can look forward to:
Brand new avatars – display your individuality!
Kudos will change into Likes
You can now earn badges for accomplishments within the Community
Social Media interaction
And much more!
In order to implement these updates, on Monday, October 16 th 2017, we will put the Acer Community in “read only” mode. This means that users will not be able to create new topics or comment on existing topics, but visitors can still view and read the content.
We hope that these changes continue to develop the Acer Community and bring more features to our users.
UPDATE 10/16/2017, 4:13 PM CDT: We have postponed putting the Community in "read-only" mode in order to do more testing. Please stay tuned for more information!
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I'm sorry that you were unable to send a PM. Forum spam rules prevent new users from sending PMs before participating in a discussion. Can you please send me PM with your name, Chromebook model, telephone number, email address, and the district you are with.
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I'm sorry that you're having issues registering your Aspire E5 laptop. Can you please send me a PM with the S/N of your unit so I can look into this for you?
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I'm sorry that you're having issues registering your Spin 3. The phone number you posted is the English line for Singapore, that doesn't match the country in your Community registration.
1. Click here to go to our list of global websites.
2. Click on Contact Acer.
3. All available support channels will be available here.
Alternatively, you can send me a PM with the S/N for your unit and I can look into this for you.
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Acer expanded its popular portfolio of ultraslim convertible and detachable Windows 10 devices with the next generation of Swift, Spin and Switch models. The additions all incorporate the new, exceptionally powerful 8 th Generation Intel ® Core ™ processors, more secure biometric technology supporting Windows Hello, and versatile usability features necessary for immersive entertainment and professional productivity. Along with the performance and mobility of these notebooks, they also sport a new refreshing sense of style and design, providing an ideal balance of form and function.
“Acer is constantly bringing the latest technology to its notebooks across the portfolio to give people the personal computing experience they demand in an always-on, digitally-driven world,” said Jerry Kao, President, IT Products Business of Acer Inc. “Whether for work, play or creating, in the office or on-the-go, Acer offers a wide range of products to meet diverse and unique needs of the modern user.”
“A PC with 8 th Generation Intel Core processors inside is a reassurance it’s equipped with and optimized for the most outstanding performance and experiences,” said Chris Walker, Vice President of Client Computing Group, Intel Corp. “Acer’s new lineup of ultra slim PCs are distinctly unique but united by their dynamic design, and the immersive entertainment, simple convenience and incredible 40% performance boost 1 8 th Gen Intel Core processors deliver.”
“The new generation of Swift, Spin and Switch notebooks from Acer intersect functionality and mobility with the power and performance of Windows 10,” said Peter Han, Vice President, Partner Devices and Solutions, Microsoft Corp. “Light, sleek and powerful, these notebooks are three great options for anyone that uses their PC for productivity or entertainment, at home, in the office, or on the road.”
Switch 7 Black Edition – World’s First Fanless 2-in-1 Notebook with Discrete Graphics
The pioneering Acer Switch 7 Black Edition is the world’s first fanless 2-in-1 notebook equipped with discrete graphics, made possible by Acer’s innovative Dual LiquidLoop™ fanless cooling technology. With a powerful 8 th Generation Intel Core i7 processor and NVIDIA ® GeForce ® MX150 graphics, it is an ideal companion for intensive tasks, creative production and content streaming. Designed for the mobility minded, the new Switch 7 Black Edition is incredibly versatile, weighing less than 1.15 kg (2.5 lbs.) with the keyboard detached. The Switch 7 Black Edition’s slender and lightweight design features a sturdy brushed-aluminum body that offers a robust feel and beautiful tactile touch.
The Switch 7 Black Edition is Acer’s first to feature Acer AutoStand™, a patented kickstand that can be auto-deployed and auto-retracted, providing single-handed operation as simple as opening and adjusting the display on a clamshell notebook.
With a large 13.5-inch IPS 2 display with 2256 x 1504 resolution, the Switch 7 Black Edition offers a crisp, vibrant visual experience from wide viewing angles. The latest reincarnation of the Switch has an embedded stylus powered by Wacom EMR technology that features 4096 levels of pressure sensitivity and pen tilt support to control the angle, width or shading of the stroke. This stylus is now battery-free, and cased in the sleek outer shell designed to provide users with a more authentic writing and sketching experience when using Windows Ink.
Supporting Windows Hello, the Swift 7 Black Edition features an optical-based under-glass fingerprint sensor design with POA (Power on Authentication) that allows users to power on the device and login instantly with just one touch.
Swift 5 – Extreme Portability without Compromising on Power
The new Swift 5 is designed for users who want superb portability, solid performance, and a touch of style. The elegant chassis weighs less than 1 kg making it ideal for people always on the go. The Swift 5 is constructed with a sophisticated selection of materials including ultra-light magnesium-lithium alloys for the top and bottom cover, and magnesium-aluminum alloys for extra sturdiness on the palm rest area.
Utilizing the power of 8 th Generation Intel Core processors, the Swift 5 offers an exceptionally fast and responsive experience with 8-hour 3 battery life. With Windows 10 and 2x2 802.11ac wireless, it allows users to work effectively on the go all day – even at night thanks to the backlit keyboard.
The interactive multi-touch Full HD IPS 2 touchscreen and narrow bezel design maximizes the viewing experience. Acer TrueHarmony ™ with Dolby Audio™ Premium technology provides powerful and clear audio, while Skype for Business certification ensures crisp videoconferencing and a great experience with Cortana.
Lightweight, portable, and enclosed in a head-turning metal casing, the Spin 5 is the style-conscious professional’s go-to device for all types of work and fun. The device’s versatile, convertible form factor allows users to interchange seamlessly between laptop, tablet, display and tent modes making the Spin 5 a perfect platform to create and share content.
Easy to carry around, the 13-inch model of the Spin 5 weighs in at 1.5 kg and measures in at 15.9 mm thin, while its 15-inch sibling is just over 2 kg in weight and 17.9 mm thin. While this device is portable, it’s engineered to pack a punch with new 8 th Generation Intel Core processors, up to 16 GB of DDR4 memory, up to 13 hours 4 of battery life, and a discrete NVIDIA GeForce GTX 1050 graphics option for the 15-inch model. This allows the Spin 5 to handle intensive creative production, such as graphic design and video editing. It also helps to offer premium entertainment with crisp, true-to-life colors that come alive in Full HD.
Delivering a great touch experience, the sharp 13- or 15-inch display also works with an optional Acer Active Stylus for incredible precision, offering greater control during work and increased usability through Windows Ink. Acer’s omni-directional ExoAmp Antenna optimizes the Spin 5’s antenna position to ensure a stable wireless signal, regardless of the antenna being located beneath the notebook’s metal cover and the direction the device is facing.
With Acer TrueHarmony, Dolby Audio Premium technology and two front-facing speakers cleverly placed so they won’t be blocked in any mode, the Spin 5 delivers a crystal clear and immersive audio experience. Skype for Business-certified, the Spin 5 integrates four array microphones combined with far-field voice-recognition technology that allow users to access Cortana from up to four meters away. This enables them to get quick, hands-free answers, check the weather or traffic, set a reminder, get an overview of their daily schedule, and more—all just by using their voice.
Pricing & Availability
The Acer Switch 7 Black Edition will be available in North America in December with prices starting at $1,699; and in EMEA in December starting at €1,999.
The Acer Swift 5 will be available in North America in December starting at $999; in EMEA in December starting at €1,099; and in China in November starting at ¥7,499.
The Acer Spin 5 will be available in North America in September with both the 13-inch and 15-inch models starting at $799; and in EMEA in September with the 13-inch model starting at €899 and the 15-inch model starting at €999.
Exact specifications, prices, and availability will vary by region. To learn more about availability, product specifications and prices in specific markets, please contact your nearest Acer office via www.acer.com.
The new products were unveiled at the next@acer press event at IFA in Germany, where the company announced a range of new devices and solutions. For more information, visit acer.com/nextatacer.
1. As measured by SYSmark* 2014 SE (Second Edition) on Intel Reference Platform on Intel Reference Platform Intel® Core™ i7-8550U Processor, PL1=15W TDP, 4C8T, Turbo up to 4.0GHz, Memory: 8GB DDR4-2400, Storage: Intel 600p SSD, Intel UHD Graphics 620, OS: Windows* 10 versus previous generation: Intel® Core™ i7-7500U Processor, PL1=15W TDP, 2C4T, Turbo up to 3.5GHz, Memory: 8GB DDR4-2133, Storage: Intel 600p SSD, Intel HD Graphics 620, OS: Windows* 10
2. All brands and product names mentioned herein include trademarks of their respective companies and are used solely to describe or identify the products
3. Listed battery life is based on MobileMark 2014® productivity mode testing with wireless on. Details of MobileMark 2014 testing are available at www.bapco.com. Battery life rating is for comparison purposes only. Actual battery life varies by model, configuration, application, power management settings, operating conditions, and features used. A battery's maximum capacity decreases with time and use.
4. On 13-inch model. Listed battery life is based on MobileMark 2014® productivity mode testing with wireless on. Details of MobileMark 2014 testing are available at www.bapco.com. Battery life rating is for comparison purposes only. Actual battery life varies by model, configuration, application, power management settings, operating conditions, and features used. A battery's maximum capacity decreases with time and use.
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While our members are generally eager to provide useful information, be advised that Acer does not validate third party external links for downloads and is not responsible for them. We also cannot attest to the safety of third party websites. Acquiring files through such links is at the user’s own risk.
I have removed the URL as it appears the website is trying to pass as an official Acer site. All officially approved drivers and downloads can be found at our Drivers and Manuals website.
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I'm sorry that you're having issues ordering a unit from our Acer Store. I would suggest contacting our Acer Store phone assistance at 1-800-910-2237. We also have chat assistance available by clicking on the Chat link on the top right of the Acer Store website.
Hope that helps!
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En el mes de julio Acer se unió a Intel, Microsoft y NVIDIA en el evento ChinaJoy en Shanghai, la exhibición de gaming y entretenimiento digital más grande de Asia, para presentar los más recientes equipos gaming y promover su patrocinio para el evento de Intel Extreme Masters (IEM) Shanghai.
En el evento ChinaJoy, representantes de Acer hicieron presencia en el puesto de Intel para presentar los equipos Predator más recientes y celebrar el patrocinio de IEM Shanghai como la compañía proveedora de equipos portátiles y de escritorio. Varios jugadores de StarCraft que competirán en IEM Shanghai hicieron una visita sorpresa en el puesto, creando mucha anticipación entre la audiencia presente.
Acer también mostró sus productos en el puesto de NVIDIA, donde el monitor 4K Predator X27 causó sensación entre los medios al igual que en los gamers. En el puesto de Microsoft, Acer demostró el visor montado en la cabeza (HMD) de realidad mixta (MR). Durante la duración del evento, Acer proveyó a los desarrolladores de contenido MR con un precio preferencial para equipos gaming y ayudar a promover el desarrollo de contenido MR en China.
StarVR, un proyecto entre Acer y StarBreeze también exhibió su StarVR HMD por primera vez en China durante este evento.
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In July Acer joined Intel, Microsoft, and NVIDIA at the ChinaJoy show in Shanghai, Asia’s largest gaming and digital entertainment exhibition, to showcase its latest gaming devices and promote its sponsorship of Intel Extreme Masters (IEM) Shanghai.
At the ChinaJoy show, Acer representatives made an appearance at the Intel booth to introduce the latest Predator devices and celebrate the company’s sponsorship of IEM Shanghai as the official desktop PC and notebook provider. A number of elite StarCraft players that were to compete in IEM Shanghai made a surprise visit to the booth, stirring up much excitement among the audience.
Acer also showcased Predator products at NVIDIA’s booth, where the 4K Predator X27 monitor thrilled the media and gamers alike. Over at the Microsoft booth, Acer showed off its Mixed Realty head-mounted display (HMD). Throughout the duration of the show, Acer provided MR content developers with a preferential purchase price for gaming PC to help promote the development of MR content in China.
StarVR, a joint venture between Acer and StarBreeze, also publically exhibited the StarVR HMD in China for the very first time at the show.
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La tablet grandPad® le dice “¡Bienvenidos!” a sus consumidores con la presentación de su soporte de habla hispana y software en español.
De acuerdo con el U.S. Department of Health and Human Services, hay aproximadamente 3.8 millones de adultos hispanos de 65 años o más viviendo en los Estados Unidos. Adicionalmente, Pew Research Center reporta que el 73% de la gente Hispana viviendo en los EE.UU. hablan español con sus familiares en sus hogares. Para servirle mejor a las familias que hablan español, grandPad® lanzará la opción del idioma español para su software.
“Nuestra misión es mejorar la vida de millones de personas retiradas conectándolas con sus familias, amistades y cuidadores. Ofrecer soporte en más idiomas es otro paso más hacia lograr esta meta,” dijo el fundador de grandPad Scott Lien.
Todas las tablets grandPad® tendrán la opción de cambiar el idioma a español. Para usuarios existentes, cambiar al español es tan simple como presionar el botón de “Help” y solicitarle a su representante de servicio al cliente designado que cambie el lenguaje. Para asegurar que los usuarios hispanohablantes tengan acceso a soporte técnico de alta calidad, grandPad® también ofrecerá su servicio al cliente de atención especial en español.
La tablet grandPad® es conocida por el nivel superior de servicio al cliente basado en los EE.UU. Este servicio al cliente le permite a sus usuarios acceso a empleados profesionales que pueden asistirle con todo desde hacer una llamada hasta descargar su música favorita.
Además de capacidad para llamadas por video y música, la tablet grandPad® le ofrece a sus usuarios la habilidad de ver el tiempo, jugar videojuegos y enviar y recibir correos electrónicos y fotos. La tablet se conecta a una red de internet de alta velocidad tan pronto la saca de la caja, ayudando a cerrar la brecha entre la soledad que experimentan las personas mayores ofreciendo contacto fácil y sin esfuerzo con sus familiares, amistades y el mundo.
Acerca de grandPad®
Usando la tecnología para ayudar a unir las familias, grandPad® provee soluciones innovadoras que son intuitivas, atractivas y seguras. Su producto insignia, la tablet para personas mayores grandPad®, es una solución que conecta en privado a la familia entera en una plataforma construida para las personas mayores. Con grandPad®, las personas mayores pueden hacer llamadas de video con su familia, verificar sus correos electrónicos en tiempo real, compartir fotos, jugar juegos y mucho más. El diseño intuitivo y fácil de usar transforma a la tecnología en una puerta en vez de una barrera, empoderando a las personas mayores y alentándolos a vivir en grande.
grandPad® es una empresa privada basada en Orange, California. Para más información, por favor visite https://www.grandpad.net, dale Me gusta en Facebook, o síguelos en Twitter @grandpad_social.
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grandPad® senior tablet says “Bienvenido” to an expanding customer base with the introduction of Spanish-speaking support and software.
According to the U.S. Department of Health and Human Services, there are approximately 3.8 million Hispanic adults age 65 or older living in the U.S. Additionally, Pew Research Center reports that 73% of Hispanic people living in the U.S. speak Spanish at home with their family members. To better serve families who speak Spanish, grandPad® senior tablet will roll out Spanish as a language option.
“Our mission is to improve the lives of millions of seniors by connecting them with family, friends, and caregivers. Supporting more languages is another step in achieving this mission,” said grandPad founder Scott Lien.
All grandPad® senior tablets will have the option to set the language to Spanish. For existing users, switching to Spanish will be as easy as pressing the “Help” button and asking their assigned customer service agent to change the language for them. To ensure that Spanish-speaking users have access to high-quality customer support, grandPad® will also begin offering their white-glove customer support services in Spanish.
grandPad® senior tablet is known for its top-tier US-based customer support. This support provides members access to trained, professional staff members who can help them with everything from placing a video call to downloading their favorite songs.
In addition to music and video call capabilities, the grandPad® offers users the ability to check the weather, play games, and send and receive emails and photos. The tablet comes connected to high-speed internet right out of the box, helping bridge the gap of senior loneliness by offering easy and effortless contact with friends, family, and the world.
Using technology to help bring families together, grandPad® provides innovative solutions that are intuitive, engaging, and safe. Their flagship product, the grandPad senior tablet, is a solution that privately connects the entire family on a platform built for seniors. With grandPad®, seniors can video chat with the family, check emails in real-time, share photos, play games, and much more. The intuitive, easy-to-use design turns technology into a gateway instead of a barrier, empowering seniors and encouraging them to Live Grand™. grandPad® is a privately held company based in Orange, CA. For more information, please visit https://www.grandpad.net , like them on Facebook, or follow on Twitter @grandpad_social.
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I’m sorry that you’re having difficulty upgrading the BIOS on your unit. Have you tried right clicking the flash .bat file and running it as an administrator? If that doesn’t work, can you please send me a PM with the S/N # so I can look into this for you? Thanks!
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