ACER NITRO keeps rebooting cause of Kernel Crash

ShayanShayan Member Posts: 5

Hey There,

 

I've bought an Acer Nitro VN7-592G black edition for about 1 month ago. The syste keeps rebooting! Windows event views says its because of a Kernel Crash:

Acer Crash.png

 

Note that the Desktop View is lagging sometimes. specially while im browsing websites. My GUESS is the problem is with Intel HD graphics but i'm not sure.

 

How can i solve this issue? Is it some serious power problem? Should i contact to guarantee agent?

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