Examples: Monday, today, last week, Mar 26, 3/26/04

my acer aspire7741Z-4839 has new power adaptor, new battery, new charger, and will not charge off th

bigjarnbigjarn Posts: 5Member

My acer aspire7741Z-4839 has a new power adaptor, new battery, new charger, and will not run off the charger, or charge the battery, I've tried several things, remove battery hold down power button several seconds re install battery -no change. re-installed battery driver no-change, only thing I can do next is buy a stand alone charger.

FAQ & Answers

  • JackEJackE Posts: 15,931ACE Trailblazer

    If you have a multimeter, check the output voltage of the charger plug. You may have gotten a bad one. Should be about 15v or more.

     

    Jack E/NJ

  • bigjarnbigjarn Posts: 5Member

    Will check it outand let you know.

  • bigjarnbigjarn Posts: 5Member

    I checked the output and discovered they sent the wrong model. the adaptor pin contact is for a three millimeter diameter internal pin, mine is 1.5 millimeter. So the charger was not contacting. I returned it and re-ordered the correct one by model number specically from the original charger model. Even though I gave them the Laptop model number, they were wrong. They accepted their error and took it back no freight charge, with a full refund to my card. I'll let you know if this new one does the trick.

     

  • JackEJackE Posts: 15,931ACE Trailblazer

    >>>I'll let you know if this new one does the trick.>>>

     

    Yes, please!!! Did you perhaps check the output of the old charger?

     

    Jack E/NJ

  • bigjarnbigjarn Posts: 5Member

    Yes thatis why I ordered the new one. The old was putting out 31 milli volts. for several seconds and then drift down to ought.

  • JackEJackE Posts: 15,931ACE Trailblazer

    Seems like you covered all the bases! I'll keep my fingers crossed for you when you get the correct charger! 8^)

     

    Jack E/NJ 

  • bigjarnbigjarn Posts: 5Member

    Yes the correct model cured the problem. I've checked the old one several times since use the new one THe meter shows good output for several seconds and drifts off to naught. This is the reason I got suckered into the new input plug and battery. Guess i'll be fine for some time to come.John D

     

  • JackEJackE Posts: 15,931ACE Trailblazer

    >>>the correct model cured the problem>>>

     

    Congrats John! Thanks for reporting back.

     

    Jack E/NJ

Sign In or Register to comment.

Who's Online274

1GOG
1GOG
Acer-Harvey
Acer-Harvey
Acer-Karp
Acer-Karp
Alex_S
Alex_S
brianj69
brianj69
BurnsXL
BurnsXL
diegofranca
diegofranca
diegohernan
diegohernan
egydiocoelho
egydiocoelho
imjavith
imjavith
IronFly
IronFly
Jack22
Jack22
MaClane
MaClane
Puchipan
Puchipan
Shoes6699
Shoes6699
+259 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Intel Extreme KAtowise 2019
Predator Join the forum discussions on our
Predator line of products.
Find out about the Acer ACE program.