I have a new R7-572 running on Windows 10. The touch screen stops working randomly. When it's working the driver is shown on the human interfaces list, as uo to date and working. When the screen goes off the driver disappears from the list!
Live chat told me to install all the drivers shown on the list for my model, which makes sense, but when I tried the download goes into a zipped folder, with no option to install. I asked how to do this, and he gave me a phone no. Rang the number and told I'd have to pay - for a brand new Acer product, to get advice as to why Acer software won't work?!! They gave me another no to call, but they won't tell me how to download the drivers, they just want me to reinstall the os, with all the inconvenience that entails! Surely you try the easier things first?
So, please can someone explain to me how I install the zipped driver downloads?