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I have an Aspire 7551G. Shortly after upgrading to Windows 10 my cd/dvd drive is gone. If I put a cd in the drive nothing happens. The drive doesn't even show up on my computer anymore. If I open the Device Manager it is listed under 'Other Devices' with a question mark. It shows up as OPTIARC DVD RW AD-7585H. How do I get my cd drive back????
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FAQ & Answers
Shilbert,
Have you tried any of the suggestions in this thread?
http://answers.microsoft.com/en-us/windows/forum/windows_10-files/windows-10-dvd-drive-missing/f246ef3d-ff9a-4cd2-9746-7de01184c258?page=1
I have tried those but the options they are talking about aren't even on my computer.
Thank you everyone for your help finally this has worked!
aspire v series
model no: n15q6
ro: pa
mfg date: 11 02 15
i don t knov how to open my cd disk driver
it s windows 10
it s a new laptop
I have the Aspire ZC-606 desktop. I have the same problem... please advise
That didnt work for me. I dont have upperfilters OR lowerfilters, and I STILL cant get my PC to recognize my disk drive. Please help. Ive been at this for days and nothing seems to be working
The drivers I need arent in acer. not that I see anyway. Audio, VGA, and bluetooth are all that are listed. Theres a message that says update windows for latest drivers. Windows updates says currently updated. Im so frustrated. Im not sure what I am doing wrong and Im not a very tech savvy person when it comes to computers. Any other suggestions?
well here goes... feeling stupid, but.. whats a mobo driver and where do I find it? and, Im assuming that you posted your drivers to be able to use, but how do I find those?
I need the CD drive because I use this PC for my office and I need to load my invoice program which came on a disk, or I would use my USB.
Well now I want to just cry.... I did exactly what you said... both steps.. the scannow didnt show any corrupted files. I saved the other to ISO just like you said... I hit setup. it installed and updated windodwsIt shows to be a cd/disk drive
but all I can do from there is click setup. Ive done this somaany times now there couldnt possibly be aything left to update. I put a disk in drive... lights up, you can hear it turn... nothing. When I click on DVD drive... it shows ISO file... takes me back to origgnal setup ... uggggghhh! Im in Tn, but sure wish i was in KS right now,lol
I clicked eject... and when I go to Device Manager, only my hard drive shows, but if I click back on ISO, it shows disk drive in left pane as if ISo is in it