image

Keyboard types wrong letters, numbers, symbols, etc...

linscrawflinscrawf Member Posts: 1

I have an Acer Chromebook and recently spilled some water on it.  In my panic, I quickly wiped down the keyboard and all was still well and working.  I noticed then that whenever I tried to type anything, completely different letters or numbers or random symbols would show up.  I'm guessing that as I wiped down the keys and pressed them down at once, it did something to change the keyboard.  And to add to this problem, I can't even sign into my laptop as it's password protected, and I can't type my password in correctly.  Is this something that I can fix myself easily? 

FAQ & Answers

  • Acer-CoryAcer-Cory Administrator Posts: 1,449 Community Administrator

    Hi linscrawf,

     

    Here is an article with 2 ways of performing a powerwash before signing into Chrome. http://acer.custhelp.com/app/answers/detail/a_id/27649

     

    This should reset the device (removing any unsaved data) and any potential settings or key combo's that you may have it.

     

    It still requires some keystrokes, but they shouldn't also intiate other keystrokes. If they are, or after performing the powerwash you still have this issue it would likely indicate that the liquid spill is affecting the circuity below and multiple keystrokes are being detected.

     

    I hope this helps,
    Cory

     

  • kholdawaykholdaway Member Posts: 1 New User
    I appreciate, in advance, any helpful suggestions and/or information.  My acer sw5-173 keyboard types wrong letters from the right side of the keyboard.  I have had so many problems with acer that I may purchase a different brand.  Please help, if possible...
    Thank YOU
  • billseybillsey ACE Posts: 17,016 Trailblazer
    If you had a spill like the original poster then likely there are contaminants between the layers of the keyboard matrix. I don't believe your Swift has a keyboard that disassembles, so you will likely have to replace it. If you haven't had a spill then the only thing I can think of that doesn't also involve a replacement keyboard is the battery. If it's located on that side and is starting to bulge it might be squeezing the membranes together.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
Sign In or Register to comment.

Who's Online956

cuckoo
cuckoo
fnmaster
fnmaster
guisys
guisys
Ian1117
Ian1117
ig2333
ig2333
JosePauloOliveira
JosePauloOliveira
Kno63
Kno63
Leostat
Leostat
Leyakyot
Leyakyot
lvnmymars6996
lvnmymars6996
Phone
Phone
Pyroglock
Pyroglock
ttttt
ttttt
Untitled
Untitled
Zeiler
Zeiler
goluckyph
goluckyph
+940 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

So, what are the rules of this place? Check out our Acer Community User Agreement. Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos

Member Highlight

We are honored to have Leostat in the Acer Community. With their dedication, support and effort, Leostat has become one of the main collaborators. On behalf of our Acer Community Team and all of our users, we want to recognize and thank you for your dedication!

Total Posts and Comments: 1331

Total Points:4277

Total Accepted Answers: 164

Leostat Mainframe Wrangler